BUSINESS RESOURCES + TOOLS
Unclogging a Restaurant’s Drain line — the third time’s the charm
The NaviTrack™ easily detects the SeeSnake’s transmitter to determine precisely where the problem is in the line.
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foot square into the basement floor and broke up the concrete slab directly on top of the blockage. It turned out that the cast piping
The RIDGID K-7500 drum machine, a drain cleaner that cleans drain lines up to 10 inches and up to 250 feet long hit an obstruction and snaked out a mass of paper towels.
once or twice, but three times. The toilets in Pheasant Run Inn’s
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men’s restroom continuously had trouble flushing. Country House Doctor Inc., a plumbing company that relied on RIDGID® products, was called in to see whether they could unclog the line. “Using RIDGID products not only
raises our confidence in doing a good job but also gives customers confidence in knowing that we are using the best methods of fixing their plumbing problems,” said Mike Ketchum, owner of Country House Doctor. Initially, Ketchum and his crew
used the RIDGID K-7500 drum machine, a drain cleaner that cleans drain lines up to 10 inches and up to 250 feet long. They hit an obstruction and snaked out a mass of paper towels. Both the Inn and Ketchum thought the problem was solved, but, just days later, the same problem happened again; more paper towels had to be snaked from the line. Again, the problem was thought to be resolved, but, in only a day, the toilets were clogged once again. “Something else was going on. It
t can be frustrating to have a drain line clog. This happened to the Pheasant Run Inn not just
was unlikely that every patron was disposing paper hand towels down the toilet and causing the continuous clogging,” said Ketchum. On its third visit, Country House
Doctor decided to use the RIDGID SeeSnake®, a video inspection/recording camera and transmitter that diagnoses line problems, in conjunction with the RIDGID NaviTrack™ line locator. The NaviTrack easily detects the SeeSnake’s transmitter to determine precisely where the problem is in the line. When the SeeSnake was inserted
into the line, it was found that an area of the four- inch cast plumbing had deteriorated. The NaviTrack was used to locate the SeeSnake’s transmitter and discover the location of the problem. Ketchum drilled a one-
had a jagged edge that was preventing debris from flowing. Ketchum employed the drain cleaner, along with water pressure, to push the obstructive material out. The piping was replaced, and the small patch of floor was repaired. “I was impressed that they didn’t
have to dig up a lot of the basement floor. They certainly saved me the time and money that would have been spent fixing the floor,” said Bob Morgan, Pheasant Run Inn manager. “The SeeSnake and the NaviTrack
work so well together. This equipment helps plumbers pass this value down to the customer,” said Ketchum. “Using quality plumbing equipment like RIDGID products helps us be a more valued plumbing source.” l
The Country House Doctor decided to use the RIDGID SeeSnake®, a video inspection/recording camera and transmitter that diagnoses line problems.
phc june 2011
www.phcnews.com
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