COMMS PEOPLE Goa project success
SONIA Dhamrait, Marketing Executive at Maintel, has completed a volunteer project in Goa, India, with the full backing of her employer. Maintel readily supports employees involved with community involvement, both local and overseas, and sponsored Dhamrait’s project. She spent two weeks volunteering at the Seva Trust in Chimbel, Northern Goa, a non-profit organisation that provides a day care centre and orphanage for under privileged children from the surrounding slums. During the visit Dhamrait helped the centre to look after the children, teaching English, maths and fun activities, helping them with their homework and basic hygiene skills. “In the UK children are a lot more fortunate to have toys, computer games, iPods and mobile phones. In contrast, the children at the Trust don’t have anything. They appreciate the smallest things, you can see it in their faces,” said Dhamrait. “I would recommend volunteering, it’s a great experience.”
PSU muscles up sales capability
Daisy runners in Alton Water 10k
EMPLOYEES at Daisy Distribution, the Ipswich- based mobile arm of the Group, joined colleagues from Daisy’s Stockley Park site to take on the Alton Water 10K in Suffolk on May 8th to raise cash for the Magic Breakfast and St Elizabeth’s Hospice in Ipswich. Those who took part included Daisy Distribution’s Lindsay Cooper, Elaine Yellen, Adam Cooper, Lee Reynolds, Jamie Macrae and Shaun Riceman, as well as HR Manager (South) Emma Richardson and Bid Manager Shahram Shirazi, who are based at Stockley Park. Richardson said: “It was fantastic to get together with colleagues outside of work and take part in such a rewarding event. Despite it being a hot day, the training paid off and we all managed to complete the course in good time, thanks to one another’s encouragement.” The runners have so far managed to raise
more than £500 in total for their chosen charities and are still receiving donations.
PSU Technology Group has expanded its sales team with the appointment of Steve Layton as an additional Telecoms Business Development Manager. He joins from TalkTalk Business where he worked with account managers across the Midlands. Layton also brings a decade of systems knowledge and experience from his time with Inter-Tel and Mitel where he twice received a Top Business Manager Award. PSU’s Managing Director, Michael Lounton, said: “Steve has worked in telecoms throughout his entire career, from training as a BT engineer straight from school to the product knowledge he gained during his time with Inter-Tel, Mitel and most recently TalkTalk Business. We’re therefore excited about the invaluable contribution he can make to the PSU team.”
IP TELEPHONY specialist Adrian Wood has joined Nimans from Newbury- based distributor VCOMM. According to Nimans’ Head of Handset Sales, Ian Brindle, the appointment is set to ‘light the blue touch paper’ for IP telephony sales. “We’ve experienced a tremendous rise in IP sales and Adrian is the ideal candidate to take us and our customers to new heights of success,”
said Brindle. Wood added: “I am fully accredited in all key areas of the market and am looking forward to sharing my product knowledge and expertise.”
Union Street’s CRM specialist
UNION Street Technologies has appointed Paula Wright as Head of Customer Services. She is responsible for the company’s overall strategic response to customer relationship management. Prior to joining Union Street Wright was
Paula Wright
Operations Manager for Garlik, the online identity security company. Previously, she was the Head of Operations for Pipex Customer Service & Technical Support with over 350 direct reports. She has also held customer support management roles with IBM and BT. Tony Cook, Managing Director of Union Street Technologies, commented: “We’re delighted to have a customer support professional of Paula’s experience joining us. Her expertise and impressive track record will help us to deliver the right level of service. Paula will ensure that we stay at the top of our game for the benefit of our clients.”
Incom gets cash for Comic Relief
INCOM Telecoms Repair Centre has become a household name as one of the main headset repair companies in the UK. And in a bid to help repair the lives of those who are less fortunate the firm’s Service Department ran a promotion linked to the sale of refurbished headsets in aid of Comic Relief, raising £500. “In addition to supporting the call centre and telemarketing industry we have evolved as a supplier of refurbished headsets,” said Simon Hoskisson, Head of Service & Warehouse. Pictured: Back row l-r: Otis Eves, Simon Hoskisson, Geoff Rostron. Front row l-r: Lee Barlow, Lee Brookes.
70 COMMS DEALER JUNE 2011
www.comms-dealer.com
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