...better than this! Unifi ed Comms Category
SME UC Solution Enterprise UC Solution
These reseller awards recognise resellers that have expertly delivered innovative, well designed UC solutions offering clear Return on Investment for end users. Jabra is sponsoring the category for the second year running.
“The UC market is growing rapidly and by delivering high Andrew Doyle
quality, professional-grade UC-optimised audio devices, Jabra is ensuring its partners can take full advantage of this opportunity,” said Andrew Doyle, Managing Director, Jabra UK.
“We see UC as a major growth category for our partners and as a result it makes perfect sense for us to be involved in recognising the key UC players for this exciting market opportunity,”
When putting and award submission together, Jabra believes it is essential that resellers demonstrate the real-world
Sponsored by benefi ts of their UC deployments.
“Evidence of delivering customers a ROI will be critical, illustrating how the deployment has provided the optimum conditions for high-quality customer interactions, maximised productivity and enhanced collaboration opportunities,“ said Doyle.
“UC-optimised audio devices play a critical role in any UC deployment; the right device can make or break a successful roll-out. Matching user need to an appropriate device type is critical to ensure businesses can realise a full return on their investment, providing the optimum conditions for high-quality customer interactions and collaboration.”
Supply and Service Category
Sponsored by
Distributor of the Year – Convergence Distributor of the Year – Mobile Installation/Maintenance Provider of the Year
Iain Shearman
These supplier awards seek to reward those in our industry who set the standards for the sector in innovation and maintenance of service excellence. Kcom’s sponsorship of the Supply & Service supplier category is driven by its own long term policies within this area. “Those who seek to invest and work hard in providing the best level of service they can, should be recognised and rewarded. ” said Iain Shearman, Sales Director, Channel Partners.
“Kcom has worked with Channel Partners for over 10 years; we value our customers and see them as a real asset to our business. Our aim is to help Channel Partners grow and we achieve this by working closely with them to understand their business goals.”
“Our in-depth knowledge of the marketplace coupled with
our commitment to service, enables us to provide solutions which Partners can confi dently offer to their customers to meet their expectations and requirements. “We are the provider of choice for our customers because of our service - a key differentiator within the market place. For us, the ability to offer a continued commitment in delivering the best in industry service and support to our channel partners is sustained by investment in the development of both our service and support teams.”
When entering an award, Kcom believes suppliers should demonstrate their scope of investment in developing and sustaining a culture of service excellence for supply and service of their customers i.e. in the form training programs, systems, service charters etc.
“They should also provide evidence of measuring the level of customer satisfaction within the customer support process through a combination of internal Key Performance Indicators such as response times and/or customer surveys,” added Shearman.
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FOR MORE INFORMATION ON THE COMMS NATIONAL AWARDS VISIT
WWW.CNAWARDS.COM Supplier Awards Sponsor
Vendor Category
Supplier Awards Sponsor Service Provider Category
Supplier Awards Sponsor Supply & Service Category
Comms Dealer Special Award Sponsor
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