Parkex Seminar
Theatre 2 Tuesday 29 March
10.30am Utilising IT to enable better performance How IT can be utilised to monitor, manage and improve performance across the service leading to greater effi ciency, a highly motivated workforce, and a better service for their customers. Speaker: Zakki Ghauri, parking development manager, Croydon Council.
11.30am Essential strategies to drive effi ciencies
Key ways to make savings, while ensuring the quality of parking services is not affected. Speaker: Lord Geoffrey Filkin, former chief executive, Reading Borough Council.
12.30pm The BPA Model Contract
This session will discuss the BPA Model Contract, outsourcing and key performance indicators (KPIs). Speaker: Lynn Witham, chair of AOS Board, Parking Associates.
2pm Parking case study – award-winning customer service – London Borough of Croydon Speaker: Zakki Ghauri, London Borough of Croydon.
3.30pm Focus on the Local Authorities Special Interest Group (LA SIG)
Discussions on the key issues facing local authorities. Panel of speakers: Chris Durban, AECOM and Trevor Clark, Buchanan.
Wednesday 30 March
10.30am The BPA infl uencing government Panel of speakers: David Liebling, Parking Forum; and Patrick Troy, chief executive BPA.
11.30am Enforcement in the current economic climate
How the economic climate affects the way enforcement agents act today and what local authorities can expect from their private sector partners. Speaker: Paul Sharpe, sales and marketing director, Equita.
12 noon Vehicle guidance in urban traffi c management
The use of vehicle guidance systems and what future developments across the sector might bring. Speaker: David Peach, The Parking Shop.
1pm Hospital parking case studies
Panel of speakers: A representative from the Healthcare Facilities Consortium and representatives from NHS Trusts.
2.30pm Monitoring performance for best value in parking services
This session will include presentations and discussion on: ● Methods of monitoring levels of compliance with parking restrictions; ● Monitoring PCN stats and appeals; and ● Monitoring bailiffs.
Panel of speakers: Louise Hutchinson, P TROL; L A ynn Witham, chair of AOS Board, Parking Associates; and Mandy Ainsworth, Worthing BC.
4pm Achieving cost savings through technology Speaker: The Equipment Manufacturers and Suppliers Special Interest Group.
Thursday 31 March
10.30am Effective use of social networking workshop Speaker: Catherine Howe, Public-i.
12 noon Bailiff and Enforcement Special Interest Group Session
Signifi cant legal and other developments taking place within the bailiff sector. Speaker: Anne-Marie Goddard, Ministry of Justice.
1pm Is it possible to provide cost-effective parking enforcement while maintaining a consistent, fair and professional service?
How local authorities can maintain professional service levels while cutting costs? Speaker: Penny Winder, director, Alpha Parking.
Parkex seminars are organised by the British Parking Association and are CPD accredited.
www.britishparking.co.uk MARCH 2011 21
Then come and see Alpha at Parkex
We are holding FREE consultancy sessions on Stand P213
Visit
www.aparking.co.uk/freeconsultancy signup to sign up now. Alpha Parking staff will also be there to:
• Explain how our service review can help you achieve professional, cost-effective parking enforcement in these times of budget cuts and austerity measures
• Provide information about how our tailored training plan improves performance and staff morale
• Illustrate how our ParkMap and traffic order health checks and bureau services help you save time, money and resources
• You also have a chance of winning £250 for your favourite charity
More more information on what we can do for you, please visit:
www.aparking.co.uk
Email:
alphapn@aparking.co.uk Telephone: 020 7242 2567
Budget
restrictions getting you down?
VISIT US AT
STAND P213
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