4


goVERNANCE AND BuSiNESS ExCEllENCE - goAl 4


Excel in communication, consultation, governance, leadership and responsible use of resources.


Overall Highlights


• Council website upgrade to enhance communication, making information easy to find and simple to read


• introduction of public budget information session


• implementation of Civica Authority, a new core business and accounting operating system


• Completed Stage 2 of MAV Financial Sustainability Project for Council as a pilot Council


• Compliant Accrual Financial Statement with Auditor general


• Community Satisfaction for Council’s interaction and responsiveness in dealing with the public maintained at 76%


• Annual staff retention rate 93% • overall adherence to the balanced budget • Rate collection rate of 98.9%, an increase from last year’s 98.7%


• introduction of “on The Streets of our City” general Council information published in local newspapers


• Administered significant grant allocations of $10,315,759 including Regional Infrastructure Fund stimulus funding


• Development of a new staff Enterprise Agreement


• lobbied and lodged submissions on the development of State governments’ local government Performance indicators


• Appointment of internal auditor WHK and completed four internal audits


• Completed planning for broader use and redevelopment of Council’s Natimuk offices via the NC2


project


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