David Blake is business manager of Parking Control Management.
right direction Training
Training is well provided-for in the area of immobilisation and removal since the Security Industry Authority (SIA) has worked with the BPA to lay down guidelines and set training modules to BTEC Level 2; a prerequisite to obtaining a licence.
The four to five-day course is assessed through written examinations, practical
operational scenarios and role-plays. The examinations board Edexcel then assesses the results. Upon successful completion the trainee can then apply for an SIA licence where further checks such as CRB, Right to Work and ID Checks are carried out. As an audit item this is very easy to check and monitor, since the data is in the public domain through the SIA website. Training for the general management of car parks, and the enforcement measures employed by private operators such as parking charge notices and ANPR, are clearly covered by the Level 2 NVQ, which is basically work-based training.
Over-complicated, bureaucratic and confusing?
The current system should be taken in the context of what went before. Just a few years ago the public’s knowledge of the private parking industry was scant to say the least. The BPA Code of Practice and the AOS have laid the foundations for an information exchange and educational resource for the public and the industry alike. Both the codes and the AOS provide cogent, clear guidelines covering a multitude of possibilities.
The information out there is better than nothing at all. This is an ongoing project, which will continually change and encompass different priorities and requirements. I would venture that the public are pleased that they have solid points of reference at their disposal and far more clarity than ever before.
www.britishparking.co.uk
Sanctions and penalties
The AOS Scheme of Sanctions is a fair and reasonable option now open to the BPA, enabling it to provide a structured response to complaints and audits.
The point of the sanctions is clear to AOS members, thanks to the work of the BPA committees. Under the points system a committee of designated representatives reviews any non- compliance issue. The operator is notified and given a specific period of time to rectify the failing. The severity of the non-compliance issue will lead to accumulating a certain number of points – hence the 1-5 level system. The system is universal in that the points are the same for any operator and the issue of the level points awarded not debatable as the compliance conditions are clearly laid out.
The BPA Code of Practice and the AOS have laid the foundations for an
information exchange and educational resource
JULY 2010 29
© JAY WILLIAMS
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