HealtH Matters 39
COunsEllIng sErvICE
Oxygen - it’s life-critical.
talk with a counsellor as soon as possible
But are you administering it safely?
and for those callers who were very upset
“the Helpdesk advisors
and not sure what service would be best for
BOC’s FireSafe
TM
Flowmeter enhances staff & patient
directed callers to
them at the time. the Helpdesk advisors
had received special training to respond
safety through a range of innovative features:
the most appropriate
appropriately to the callers and assist them
in determining their needs.
Static Control
service for their needs
By using a collaborative approach
Electrostatic charge causes traditional flow indicators to
at the time and these
with colleagues in the Hse who had the
expertise we required we worked efficiently Rachel Mooney is Director of
stick. The FireSafe
TM
Flowmeter dissipates electrostatic charge ranged from telephone
to deliver a high quality appropriate service Counselling in HSE Dublin Mid-
using an internal discharge element, thereby ensuring
to the public. this Helpdesk provided value Leinster. She can be contacted
counselling, advocacy
rachel.mooney@hse.ie.
flow accuracy.
services, information
service level agreements with Hse and
are providing services that complement the
Precision Float
about face-to-face
work of the HSE NCS.
A precision float rotates horizontally in the gas stream, providing counselling services and a
an accurate reading & visual confirmation that gas is flowing.
general listening service.”
FireSafe™ Nozzle
In the event of fire, the FireSafe
TM
nozzle immediately closes off,
services, information about face-to-face
much like a fuse, thereby arresting the flow of oxygen.
counselling services and a general
listening service.
the calls were directed to services that
FlowSafe Valve
were available at the time of the call so this
If the flow tube breaks - from raising a bed etc - the FlowSafe
minimised stress and frustration for callers,
valve automatically shuts off, thereby preventing the further
particularly those in distress who needed to
flow of oxygen into the ward.
The HSE National Counselling Service welcomes calls from adults who have experienced
Oxygen Safety - Don’t ignore it.
abuse in childhood. Contact details are as follows:

FireSafe™ Nozzles HSe area Freephone number
HSE Dublin North East (North Dublin & meath) 1800 234 110
Individual FireSafe nozzles can also be bought in packs of 10 that fit directly to your existing
HSE Dublin North East (Navan, cavan, louth & monaghan) 1800 234 117
flowmeter. This enhances oxygen safety & greatly reduces the risk of fire.
HSE Dublin mid-leinster (South Dublin, East wicklow) 1800 234 111
HSE Dublin mid-leinster (west Dublin, west wicklow & Kildare 1800 234 112
HSE Dublin mid-leinster (laois, offaly, longford & westmeath) 1800 234 113
HSE west (galway, mayo & roscommon) 1800 234 114
A video demonstrating Firesafe
TM

nozzles can be found at: HSE west (limerick, clare & North Tipperary) 1800 234 115
www.carnetmedical.com/
playfiresafe.aspx
HSE west (Donegal, leitrim, Sligo) 1800 234 119
HSE South (waterford, wexford, Kilkenny, carlow and South Tipperary) 1800 234 118
HSE South (cork & Kerry) 1800 234 116
For further info on the FireSafe
TM
healthcareinfo.ie@boc.com
212157-1c-boc-lk-hse.indd 1 10/03/2010 12:36:56
HM Iss6.1 p1-70.indd 39 12/03/2010 15:15:25
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