102 HealtH Matters
UpDates
SUPPlIER CHARTER
HSE PROCUREMENT
SUPPLIER CHAR
TER
lAUNCHED By HSE
Our goal is t
o work in partnership with our Suppliers
to ensure that al
l supply chain activities ar
e managed in line
with HSE busines
s principles, v
alues and r
equiremen
ts.
HSE Commits t
o:
Prompt Paymen
t
Fair Competition
ds • Payment in accor
dance with the
PROCUREMENT
• Applying the highest standar Prompt Payment of Accounts Act
of integrity, fairness, legality
, opean
1997 as amended by the Eur
confidentiality & disclosur
e of interest
Communities (Late Payment in
to all procurement r
elated transactions.
Commercial Transactions)
Regulations 2002.
• Applying all relevant pr
ocurement
regulations so that competition is
ed,
promoted, value for money secur
Social Responsibility
equal access to publicly funded • Taking account of r
elevant
contracts is affor
ded to all tax environmental & social factors when
paying suppliers & openness & buying products, services or works.
transparency assur
ed.
HSE Procurement recently launched a Supplier Charter that sets out
HSE Expects Suppliers t
o:
under Community Schemes which
Sales & Marketing Activity
e
are reimbursed by the Primary Car
Maintain Security o
f Supply

• Give advance notice of all sales & Reimbursement Service.
• Deliver to agreed specification

marketing activity occurring on HSE
on time & to agr
eed cost.
sites. • Pro
vide on request, a full br
eakdown of

price, identifying cost elements,
how our organisation works in partnership with suppliers to ensure
• Demonstrate a commitment to • Do not cause or facilitate any publicity cost drivers, market for
ces & associated

putting patients first.
& services.
regarding sales to HSE without prior weightings for supplied goods
HSE consent.
• Advise HSE pr
omptly regarding
Act Ethically
any change of delivery or safety
that all supply chain activities are managed in line with our business
issues. Comply with al
l Legal Requiremen
ts
• Ethically manage all elements of their
oach
• Adhere to HSE Standar
d Terms, supply chain including pr
otection
• Take a non-adversarial appr except where otherwise agr
eed & of workers pay & conditions, non-
to dispute resolution.
om HSE
treat information obtained fr
use of child labour & envir
onmental
as confidential.
responsibility.
principles, values and requirements.
• Manage deliveries in agr
eement
est.
with HSE staff. Provide Management Informa
tion • Declare any potential conflicts of inter
Consistent & Fa
vourable Pricing • Pr
ovide on request & in a timely • Avoid engaging in any activity which
fashion full details of all goods & might reasonably be interpr
eted as an
• Apply consistent, competitive services supplied acr
oss HSE by
& favourable pricing to all HSE
ent
attempt to affect the impartiality of
time, location, quantity & curr HSE employees.
goods & services supplied. price, including any pr
oducts supplied
Together w
e will:
• Protect frontline patient services

• Deliver quality goods & services
on-time & within budget
t
he Charter was launched at one of portfolios: (1) Hotel services, (2) Pharma

• Reduce cost & eliminate waste
through continuous impr
ovement
six nationwide engagements with and Medical, (3) equipment/laboratory
Irish small to Medium size enterprise and Diagnostics and (4) Professional,
association (IsMe) held in 2009. as the Office and ICt.
largest purchaser in the state, Hse spends “the Charter sets down the methodology issues such as security of supply, sales
a total of c4.5 billon annually on products to be applied in how commercial activities and marketing activity. We recognise that
and services. Hse conducts business are to be carried out across Hse so that all continuing to deal with quality suppliers
with in excess of 20,000 suppliers in the commitments and expectations are clearly is integral to the successful provision of
marketplace. respected,” said Julie ryan, assistant good customer service. the supplier
this expenditure covers a diverse range National Director Procurement with the Hse. Charter details the principles, values and
of products and services from 64 slice Ct “this approach is endorsed by Hse expectations that underpin a modern and
scanners to sliced bread. In general, the management and should be seen as successful working relationship.”
spend is across the following four major a means for progress and to address Ms ryan added, “Hse Procurement is
committed to working with all our suppliers
to ensure that they manage their operations
in line with Hse business principles and
values in delivering a quality service,
achieving value for money and in ensuring
optimum patient care services.
“the Charter sets out Hse’s commitment
to fair competition, prompt payment and
socially responsibile procurement. the
document should be viewed not as an end
in itself but as another step along the way
in creating a reputation for fairness,
efficiency and building supplier relationships
across Hse.”
staff co-operation and support is now
required to further promote the charter and
its principles across Hse in terms of dealing
with the marketplace.
Hard copies of the supplier Charter can
be obtained by forwarding your request by
feedbackprocurement@hse.ie.
soft copies are available on the Hse staff
+ HSE’s Kevin Keegan, Assistant Head of Logistics and Inventory Management and Julie Ryan, Assistant
National Director, Procurement with Mark Fielding, Chief executive of the Irish small & Medium enterprises
Intranet; select Hse Central and Commercial
association (IsMe) and John O’Donovan, assistant National Director of Hse Procurement at the launch of the
and support services. then go to
supplier Charter. Procurement and Procurement regulations.
HM Iss6.1 p71-128.indd 102 12/03/2010 15:27:51
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