RTCONTENTS
03
14
>Processes
& Power
The two issues central to
maximising IT value to the
business and the wider world
during ongoing economic
uncertainty
6 18 34
NEWS FEATURES CASE STUDIES INNOVATIONS
05 EXCLUSIVE:
PROCESSES AND POWER
32 COVER STORY: 37 DNA:
Tough times throws
14 STR ATEGY:
O
4
makes gains against Revolutionary new
spotlight on customer
Key issues rising up the
economic trends, offering DNA-based technology
retention
retail IT agenda
retail execution bene� ts promises to put a stop
07
with mobile salesforce to fakes and track down
PHASE EIGHT:
16 JEWSON:
automation solutions. counterfeiters
In-store ticketing supports
Software integration has
new store format success
grand designs
33 SOMERFIELD: 37 BOB-AT:
09
The UK supermarket chain A new method of
PROFILE:
PRINTERS & PRINTING
streamlines processes preventing bottom-of-
Web shop software
20 SERVICES:
to make its business run basket theft uses robotic
boosts e-commerce
Retail outsourcing for
better, simpler and faster sensing technology
start-up growth
effective printing
10
34 CARPETRIGHT: 38 WATER:
BORDERS:
24 CLINTONS:
System consolidation and New footprinting tools
Rapid roll out of high-
Stores get high-speed
integration prepares solid targets another precious
speed secure payments
printer upgrade
foundation for carpet natural resource
service
retailer’s ambitious growth
12 FEEDBACK:
MOBILE RETAILING
38 VISA:
plans
Mobile wallets, virtual
Comment and letters
26 TRENDS:
36 CO AST: vouchers and contactless
present diverse industry
Technology offers more
Customer-assisted web court retailers and banks
views
ways to pay
access in-store reinforces
13 EVENTS:
28 SECURI TY:
clothing retailer’s service
Retail Technology informs
Emerging towards
values of putting the
digital signage website
perception barriers
customer � rst
launch
APRIL/MAY 2009 RETAIL TECHNOLOGY
003 Contents AprMay09.indd 1 6/5/09 9:35:43 am
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