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of expatriate medical healthcare provision and employee benefit insurances pooling following the transition to new expatriate private medical insurance healthcare provider and the appointment of a global employee benefits insurance broker.
Showing mobility’s value to the business Mindful of the daunting scale of the challenge, and the
inspiring savings and efficiencies the mobility team have secured (especially given the relatively small team, 400-strong expatriate population in 42 countries and timescale demanded by the Realise Our Future programme), the team received great recognition of their achievements from WorleyParsons’ senior leadership and executives. Ms Jones-May’s personal leadership was recognised by senior
stakeholders as “the kind of leadership that we love to encourage throughout the organisation,” adding that by “being willing to take on issues that are not necessarily ‘her problem’, she showed great initiative to own the issue and push for a great outcome.” Feedback from the business also praised the mobility
team’s “key contribution towards the company’s efficiency and effectiveness initiatives,” as well as how team members “engaged with their business management and external supply chain to identify cost savings on both a macro and micro level.”
Aligning talent and business needs Critically, the efficiencies and changes were implemented with
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minimal negative impact to WorleyParsons’ mobile workforce, who are vital for delivering client projects. Ninety per cent of the company’s largely rotational, unaccompanied assignments are skills deployment-based for client projects – often at short notice. Getting assignments right first time is critical for competitive advantage. “Our assignments are predominantly and increasingly into
remote and challenging locations,” says Ms Jones-May. “These projects are the lifeline of our business so it’s critical our core talent is willing to relocate anywhere our clients demand, subject to our security procedures, of course.” Here again, the mobility team highlighted its strategic
alignment with the people function and the wider business partners. The team collaborates proactively with broader stakeholders in security, legal, tax and immigration to carry out the necessary due diligence before seeking board approval to expand into new countries so it is involved right from the start of new projects. This aspect of the mobility team’s approach is fundamental to gaining assignees’ trust and engagement. “Implementing the correct structure increases potential
assignees’ willingness to mobilise,” explains Ms Jones-May. “This framework and approach not only ensures the welfare and safety of our people, but it also delivers a positive assignee experience post deployment.” And with it, the business’s future success given its reliance on people with in-demand and often highly technical skills.
Responding with agility As with all lean, agile businesses, WorleyParsons’ employee-
focus continues to look to the future and a shift towards continuous improvement as a key element of company culture. One aspect of this is WorleyParsons’ recognition that its
assignee demographic is predominantly male and older, as is typical in this industry sector. Recognising the challenges this presents in terms of addressing demographic risks and the company’s continued ability to respond to commercial opportunities, the board has announced targets aimed at making
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the company more diverse and inclusive. These goals mark the beginning of new commercial and
practical solutions being developed by the mobility team and the need for agile responses to ongoing changes in the marketplace. “We are working on several new initiatives to support the
continual enhancement of our competitive position as the market shows signs of recovery,” says Ms Jones-May. For a high-performing mobility team working across time
zones and international borders, these challenges are business as usual. “While our mobility team is extremely lean and most of us have never met due to longstanding travel bans, we have an incredible team spirit,” she adds. “We collaborate as one global team to deliver the best results
for our company. Using technology and being dedicated to work across all time zones, we set a strong example of how a mobility function should operate in today and tomorrow’s working world”. A sentiment the judges are in absolute agreement with.
About WorleyParsons: WorleyParsons is an Australian headquartered company with 25,000 employees across 42 countries globally. The company delivers projects, provides expertise in engineering, procurement and construction and offers a wide range of consulting and advisory services. We cover the full lifecycle, from creating new assets to sustaining and enhancing operating assets, in the hydrocarbons, mineral, metals, chemicals and infrastructure sectors. Our resources and energy are focused on responding to and meeting the needs of our customers over the long term and thereby creating value for our shareholders. WorleyParsons is listed on the Australian Securities Exchange.
RELOCATE AWARDS
2018 VIDEO
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42 | Relocate | Summer 2018
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