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FEC Update
Namco Funscape Tamworth site becomes first in the UK to integrate full suite of Embed upgrades
T
he Namco Funscape Tamworth site has become the first in the UK to introduce a full suite of Embed cashless system upgrades, with the latest smartTOUCH+ readers, 5G for faster card transactions and a sharper 3.5” colour screen.
The smarter, faster, and supercharged technology also features enhanced speakers for clearer sound, adding to the winning experience, along with KIOSK+, Embed’s latest self-service kiosk with an enhanced processor and added security features.
For guests, the smartTOUCH+ debit card readers mean faster, more reliable transactions and less time spent queuing, with Mobile Wallet support allowing players to tap and play directly from their phone and every reader doubling as a balance check station. For staff, the new system reduces manual handling, ending coin jams and maintenance downtime.
The slimmer KIOSK+ handles guest card registration, credit loading, and upsell promotions, and allows visitors to purchase access to rides and attractions without requiring staff intervention with its BOOKINGS integration. With one of the slimmest physical footprints in the industry, the kiosk frees up valuable floor space, giving the venue room for additional games and attractions to boost revenue.
The upgrade is part of a raft of general enhancements across the FEC brand’s UK estate, with more developments expected to be
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announced throughout 2026. Rob Cook, LBO Director at Bandai Namco Amusement Europe, said: “Introducing Embed’s full suite of upgrades at Namco Funscape Tamworth marks an important step in our ongoing investment in smarter, more seamless guest experiences. The new smartTOUCH+ readers and KIOSK+ solutions make it easier for visitors to get straight into the fun, while giving our teams faster, more reliable tools to support day-to-day operations. “It’s been a pleasure to collaborate with our
friends and long-time partners at Embed on this project. By combining convenience, speed and operational efficiency, this technology helps us continue delivering the high-quality entertainment experience our guests expect.” Rob McMenamin, General Manager EMEA at Embed, said: "We're delighted to see Namco Funscape Tamworth go live with Embed's latest
technology, including our smartTOUCH+ and KIOSK+ solutions. Putting the newest tools in operators' hands, designed for speed, reliability, and a seamless guest experience, is exactly what this partnership with Bandai Namco is about. “Tamworth is a great example of how the right technology elevates a venue's operations, and we're proud to support the Namco estate as it continues to evolve. Congratulations to the entire Bandai Namco team, and here's to many more successes together.”
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