PHAM NEWS | APRIL 2025 22 Energy SavingProducts


Putting users in control with advanced technology


With smart home technology evolving, Sean Keleher explores how Navien’s intelligent technology harnesses the power of user- friendly smart controls to streamline heating management for installers and their customers, creating a seamless and effi cient experience.


ON AI App, homeowners can monitor and control their heating system, schedule heating cycles, monitor system performance and receive maintenance notifi cations, all in real time. The app’s intuitive design


Sean Keleher Technical director at Navien UK


designed to optimise heating performance. By learning and adapting to homeowner habits and routines, ON AI technology provides optimal comfort while minimising energy waste.


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Central control Unlike traditional heating systems with fi xed settings, ON AI dynamically adjusts heating parameters based on occupancy, usage patterns and environmental factors. This eliminates the need for manual temperature adjustments, as ON AI automatically maintains the perfect comfort level, whether cold or warm, in the home. The result? Consistent comfort and lower energy consumption can translate into signifi cant savings on energy bills. The user-friendly interface


complements the ON AI technology and puts homeowners in the driving seat. Through the


t the heart of Navien’s advanced off erings is its ON AI technology, a smart system


ensures that even the least tech- savvy homeowners can easily manage their heating systems. For example, geofencing allows users to create virtual boundaries, or ‘geofences,’ within a radius of up to 5km from their home. With this feature, the customer can automatically switch the boiler on or off when crossing these boundaries. For instance, when leaving for work, the system can turn off to conserve energy and turn back on as they head home, ensuring the property is perfectly heated when they enter the front door. The ON AI App, paired with the


smart controller, transforms system management. It provides real-time diagnostics and detailed system insights, streamlining the troubleshooting process and benefi ting installers. Issues can now be diagnosed and resolved remotely using the app’s comprehensive data. Another unique feature


is Smart Forecasting, which elevates comfort and convenience. By leveraging data from the OpenWeatherMap platform, ON AI intuitively adjusts heating settings to respond to changing weather conditions, ensuring the property remains at an optimal and comfortable temperature.


Simple is good Heating systems have always presented installers with challenges, ranging from labour intensive setups to the complexities of troubleshooting


customers seek systems that meet their immediate needs and off er long-term reliability. ON AI delivers on both fronts, giving installers the tools they need to instil confi dence in their customers. The ON AI system and smart


 The Smart Plus wireless room thermostat off ers end users a wealth of


advanced features including app control, geofencing, smart forecasting and automated diagnostics


technical issues. For installers, ON AI helps


to streamline the installation process. While conventional systems often require complex manual calibrations to achieve effi ciency, the ON AI automates much of this work. This reduces installation time, enhances accuracy and ensures customer satisfaction from day one. Homeowners and installers benefi t from more intelligent, simpler and effi cient heating performance. When issues arise, the smart


controller’s diagnostic tools off er unparalleled visibility into system performance. Installers can access detailed error codes, historical performance data and predictive maintenance alerts. These alerts are based on the system’s AI-driven analysis of performance data, allowing installers to address potential issues before they become problems. This level of transparency saves time and minimises customer disruption, fostering trust and satisfaction. For homeowners, the benefi ts


of smart technology extends well beyond convenience. The system can contribute to signifi cant cost


savings by optimising energy usage. Moreover, by reducing the household’s carbon footprint, the system also appeals to the eco-conscious homeowner, aligning their home technology with their environmental values.


Peace of mind Another key advantage of ON AI technology is its reliability. With AI-driven automation and real-time monitoring, homeowners can rest assured that their heating system will perform optimally. The system’s maintenance notifi cations, remote troubleshooting and fi rmware-over-the-air (FOTA) technology further enhance this dependability, providing homeowners with peace of mind and a sense of security. For households looking


to create diff erent heating environments throughout the property to suit the varying needs of its occupants, our Smart Plus Control Pack can be used to create up to three separate heating zones – providing an additional layer of comfort throughout the home. As heating technology


becomes increasingly complex,


controller exemplify this future-ready approach. By automating complex tasks and providing real-time insights, these technologies ensure that boiler systems remain effi cient and eff ective over their lifespan. The system’s ON AI continuously learns and adapts to optimise performance. It provides homeowners with lower operating costs, fewer repairs, and peace of mind, knowing they have invested in a dependable, forward-thinking solution. By streamlining installations,


reducing energy consumption and providing intuitive control, ON AI makes heating smarter, reliable and more effi cient. ◼ phamnews.co.uk/425/28


CUT TO THE CHASE


 ON AI dynamically adjusts heating based on occupancy and environmental factors


 The user-friendly interface allows people to control and monitor heating in real time


 Geofencing capability automatically manages heating when homeowners leave or approach their property


 Smart forecasting uses weather data to maintain ideal temperatures


 Automated diagnostics and alerts enable remote troubleshooting for installers


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