September/October 2024


06 Retail Analysis – why online shoppers abandon their journey.


14 Big Interview with Dermot McCann, European vice president and general manager EMEA at Kaseya


18 Diversity: The more open you are, the more you get back


19 Diversity: How making DE&I an inherent part of our culture brings positive results


20 Diversity: Gender parity in the channel


22 Diversity: Encouraging role models 24 Diversity – good for business


28 Diversity: Creating the right environment


29 Retail: Delivery woes amid online growth


32 Back to School: Keeping students safe online


34 Back to School: The cost of student life


36 Back to School: Time to declutter


38 Back to School: Empowering the next generation


40 The AI Revolution


42 Top printer recommendations for SMBs


46 Sector Guides


49 Life in the Channel – Michael Lawrence of Target Components reveals what the future holds


24 49 www.pcr-online.biz www.pcr-online.biz @pcr_online PCR September/October 2024 | 5


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