AI


THE AI REVOLUTION


Nicole Reineke, distinguished product manager at N-able discusses how AI has many benefits, and reveals why we still need to be careful.


A 40 | September/October 2024


I is going to change a lot about the way we work, and most people understand this. What’s trickier is understanding exactly how these challenges will play out and what they mean for us. If the futurologists are


right, we’re on the edge of a revolution, but the outcome? Still a bit of a mystery. Many MSPs are already exploring AI, and for good reason. Te best way


to understand a technology is to use it, and no one wants to fall behind the competition. But even if the scariest predictions around AI do not come true, there is still a lot of uncertainty and anxiety on how to do this responsibly. —especially when it comes to handling personal data and addressing ethical concerns. So, how can MSPs get it right without crossing any lines?


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