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Interview


NOLEDGE IS POWER


Chris Hawley, MD Great Britain at The Noledge Group, talks to PCR about the Group’s plans for expansion in the UK.


What are your short-term and long-term goals for expanding Te Noledge Group’s footprint in the UK? Te Noledge Group incorporates Envisage, a leading Sage Partner, and OSSM, an Oracle NetSuite Solution Provider. Last year, we announced that we would invest £1.5 million in expanding our services in Great Britain. Te investment will span three years and include creating 10 jobs in Newcastle. In the short


term, we aim to enhance our presence in the UK by leveraging our decades of expertise—known for outstanding service and a right-first-time deployment approach—to reach an even wider audience. We plan to expand our market reach by engaging with more businesses and delivering innovative solutions tailored to the unique needs of UK enterprises. Long term, we envisage a substantially larger UK team,


establishing Te Noledge Group as a leading authority in our industries and fostering lasting customer relationships. Our primary investment is in our people and our culture. We


have an outstanding track record of recruiting and retaining top- tier talent. Beyond initial recruitment, we invest heavily in skills development and career progression, ensuring our team remains at the cutting edge of industry advancements. We also prioritise ongoing training and certifications, enabling our professionals to stay ahead of technological shiſts and industry trends. Additionally, we are committed to investing in research and


development, ensuring that our solutions are innovative and provide tangible benefits to our customers. Our investment strategy includes developing new service offerings, enhancing


16 | March/April 2025


technological capabilities, and fostering strategic partnerships to drive sustainable growth.


What key milestones will you achieve within the next three years? • Establish ourselves as a key partner in Great Britain, mirroring our strong position in Ireland (North & South). • Expand regional representation across Great Britain to ensure localised support for customers.


• Triple the size of our GB team, enabling us to engage more deeply with our customers and enhance our service offerings.


• Strengthen partnerships with key industry players to drive co- innovation and collaborative success.


• Develop new solutions that integrate AI, cloud computing, and automation to deliver cutting-edge efficiencies to our customers.


How will you align your strategic direction with the evolving UK market? Te Noledge Group has expertise across multiple industries, including retail, manufacturing, healthcare, construction, non- profits, and education. As UK businesses embrace modernisation and cost reduction through cloud, AI, and other technological advancements, our in-house development team uniquely positions us to deliver solutions that enhance efficiency and create a competitive edge. We consistently monitor market trends and customer feedback,


enabling us to refine our services and stay ahead of evolving demands. By adopting a proactive approach and maintaining flexibility in our offerings, we ensure our customers have the most effective tools to thrive in a fast-changing business environment. Our portfolio includes Sage Intacct and Sage 200, as well as


NetSuite Enterprise Resource Planning (ERP) solutions. Cloud and AI continue to revolutionise the business landscape, and we are at the forefront of championing these innovations. From AI-


www.pcr-online.biz


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