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PCR’s Top 20 Predictions for 2022


From reinforcing remote/hybrid working infrastructures to handling the next challenges in cybersecurity and retail, here’s 20 things the channel said we can expect to see in 2021.


1.Adapt to hybrid working: More companies will drive to adopt the Zero Trust security model. Conversations around protecting the hybrid workforce from risk will lead security professionals to adopt modern tools and technologies, like multi- factor authentication and the Zero Trust approach to security.


Zoom CISO, Jason Lee


2. Security ramp-up: Security leaders will step up their protections against third-party risks. CISOs and CSOs will need to make sure their vendors are also secure. This includes looking at third parties related to the business and assessing how to best manage any risks. Zoom CISO, Jason Lee


4. The security hiring boom: We know that cybersecurity professionals are a hot commodity across industries, due to more available jobs than trained applicants. In fact, the U.S. Bureau of Labour Statistics reported that employment for information security analysts is projected to grow 33% from 2020-2030. At Zoom, we expect to continue to hire highly qualified security professionals throughout 2022. I believe we’ll see the cybersecurity talent pool grow as more professionals choose to enter the field due to increased demand and in many cases, the ability to work from anywhere.


Zoom CISO, Jason Lee 46 | December/January 2022 www.pcr-online.biz


3. Cybersecurity committees: More public technology companies will create dedicated cybersecurity committees on their boards of directors. Zoom CISO, Jason Lee


6. The rise of AI/ML services: The explosion in data available to a company has made the use of artificial intelligence (AI) and machine learning (ML) a critical competitive advantage, but the talent and resources required to build solutions in-house is still prohibitive. Ultimately, a machine is faster than a human - or even a group of humans - which means shifting to AI/ ML services also allows for cost savings. Yes, purchasing or subscribing to an AI service and integrating it doesn’t come cheap, but it’s still far more efficient than a team of 20 data analysts. In 2022, we’ll start to see AI and ML featured more prominently in organisations’ IT environments through the adoption of off- the-shelf AI/ML services. Meanwhile, offerings from cloud service providers, like Amazon SageMaker or Google TensorFlow, will similarly see widespread growth by reducing the barrier to adoption and implementation for tech pros. We may also see companies become proficient at building AI algorithms and start to monetise them through licensing, data streaming ingress, or even by renting those algorithms out to other businesses.


Zoom CISO, Jason Lee


5. Revisiting cloud investments and best practices: Businesses will be putting in place a team to manage cloud costs. This may be in the form of an individual from the IT/ cloud/DevOps team, and in some cases, a dedicated team will be formed to focus on it. CISO. Jason Lee


Zoom


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