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October 2026 ertonline.co.uk


Dyson is launching a new servicing scheme in the UK designed to restore ageing vacuum cleaners and help customers keep their machines running for longer. Called Dyson Total Restore, the new service will


launch on 14 October, with the UK becoming the first market in the world to receive it. Announced at the company’s Dyson Unveiled event in Berlin, the scheme was described as a “spa day for your vacuum” and will see machines undergo an extensive 70-point health check by Dyson engineers.


Dyson launches ‘MOT’ service to give old vacuums a new lease of life The service will include tests of areas such as airflow


and battery performance, with engineers replacing components that are affecting the performance of the machine using genuine Dyson parts. Rollers within the motorised cleaner head and filters


are among the components that can be replaced, before the vacuum undergoes a comprehensive deep clean.


Dyson said the aim is to return machines with performance restored to a level comparable with when they were new.


Hisense UK appoints Nathan Newlove as Refrigeration Category Manager


Hisense UK has appointed Nathan Newlove as its new Refrigeration Category Manager, as the manufacturer looks to build on its growth in the UK major domestic appliance market. Mr Newlove joins Hisense from Midea, where he held the position of Product Manager across several appliance categories, including cooling. In his new position, Mr Newlove will be responsible for developing and implementing Hisense UK’s long-term refrigeration strategy, overseeing product launches and driving category performance. He will also work closely with the manufacturer’s sales, marketing and product teams to identify market opportunities, develop go-to-market plans and support further growth across the refrigeration portfolio. The appointment forms part of Hisense UK’s continued investment in its category management and go-to-market operations, with Mr Newlove working alongside Alison Ladkin, Head of MDA Go-to-Market. Nathan Newlove, Refrigeration Category Manager at Hisense UK, said: “I’m delighted to be joining Hisense at such an exciting time for the business.


The company has built an outstanding reputation for innovation within Refrigeration and established itself as one of the UK’s leading brands. I’m looking forward to working alongside Alison and the wider team to build on that success, bringing new products to the market and continuing to strengthen our position within the category and among consumers.” For more information on Hisense UK, please visit: https://uk.hisense.com/


AMDEA welcomes


‘wet’ appliance water labelling decision


The Government has confirmed that


washing machines, dishwashers and other ‘wet’ appliances will be removed from the scope of its proposed Mandatory Water Efficiency Labelling Scheme (MWELS). The Department for Environment, Food and Rural Affairs (Defra) announced the revised approach on 2 October, following industry concerns over the proposed scheme. Under the changes, energy-related products


will no longer be included in MWELS, subject to final policy clearances.


This means household washing machines,


washer-dryers, dishwashers and electric showers will not be required to carry the new mandatory water efficiency label.


Instead, the scheme will focus on plumbing


products, including toilets, kitchen and basin taps, non-electric showers and urinals. The revised approach will also see the scheme applied consistently across all four UK nations, addressing concerns around differing requirements across the country. The Association of Manufacturers of Domestic Appliances (AMDEA) has welcomed the decision after campaigning against the inclusion of wet appliances.


AMDEA argued that washing machines,


washer-dryers and dishwashers already provide consumers with regulated information on water consumption through their existing energy labels, and that


introducing an additional mandatory label risked duplication and consumer confusion.


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