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CONTENTS 16


4 NEWS: John Lewis to cut 1,500 jobs by April.


6 NEWS: LG named 2020 Home Entertainment Brand of the Year by Which?


8 NEWS: “Is retail dead? No way. Never,” says Sony UK boss, Barend Ezechiels, in his latest interview with ERT. 10 NEWS: Sirius Buying Group on its 2020 digital trade show.


12 OPINION: The battles for retail success at Christmas will be fought in the virtual and remote arenas, says Paul Laville.


16 THE ERT INTERVIEW: Rob Peacock and James Sandison of Humax UK tell Jack Cheeseman all about their latest “game- changing” set-top box.


20 ANALYSIS: Santa’s sleigh will be loaded up with headphones this Christmas. We look at the booming market.


24 ANALYSIS: What would tempt consumers to gift themselves or a loved one to a fancy new kitchen gadget this Christmas?


28 ANALYSIS: How can consumers kit out their kitchens in order to cook like a pro?


32 DEALER PROFILE: Richard Westmoreland started stocking Mitchell & Brown TVs a year ago, he tells ERT why he’s never looked back.


34: ANALYSIS: What happens when electrical products fail and the question of the guarantee comes into play?


The team: Editor


Jack Cheeseman 01372 414 298


Contributors to ERT this month: Paul Laville, James Attfield.


jackcheeseman@ertonline.co.uk


Publication & Event Manager Alice Kemp 01372 414299


akemp@ertonline.co.uk


Media Director Paul Ryder


Design Claire Noe


info@ertonline.co.uk cnoe@ertonline.co.uk Contact us:


General enquiries info@ertonline.co.uk Editorial


editor@ertonline.co.uk


To subscribe to ERT or change your subscription details, visit: www.ertonline.co.uk/registration


Or email: subscriptions@ertonline.co.uk www.ERTonline.co.uk for news, opinions, blogs and analysis


November 2020 ertonline.co.uk


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3


32 Published by:


PM Group Worldwide Mansard House Church Road Bookham Surrey


KT23 3JG 01372 414299


Views expressed by the contributors do not necessarily reresent those of the publisher, editor or staff.


© 2020 PM Group Worldwide. All rights reserved. No part of this publication may be copied, reproduced, transmitted, photocopied, recorded or stored on any retrieval system without the prior written consent of the publishers.


ABC certification


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016) Total net circulation for the audit issue: 6,000 (cover issue December 2016)


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