COMMENT


No 5,865 - 11 October 2019 www.diyweek.net


Editor: Fiona Garcia 01622 699 161 fgarcia@datateam.co.uk


Director of Editorial: Neil Mead 01622 699 110 DIYWeek@datateam.co.uk


Art editor: Paul Forster 01622 607 962


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Publishing director: Paul Ryder 01622 699 105


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Publication Manager: Sallie Payne 01622 699 151


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Product news co-ordinator: Margaret Poole 01622 699153


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Director of Editorial, Neil Mead: DIYWeek@Datateam.co.uk In This Issue


© 2019 Datateam Business Media Ltd. DIY Week incorporates Decor Retailing, DIY Retail Leaders, DIY Superstore, Do-It-Yourself


Retailing, Domestic Electrical Appliances,


Excellence In Garden Retailing, Excellence In Woodcare Retailing, Excellence In Timber Retailing, Excellence In Tile Retailing, Garden Retail Leaders, Garden Retailing, Hardware Merchandiser, Hardware Trade Journal, Homecentre, Home Storage Retailing, The Ironmonger, Ironmongery & Hardware, Lighting, Martineau & Smith’s Monthly Circular, Mercantile Guardian, Superstore Management, Tools Retailing, and Wholesale Leaders. No part of this publication may be reproduced by any means without prior written permission from the publishers. Every effort is made to ensure the accuracy of material published in DIY Week. However, Datateam Business Media Ltd will not be liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publishers. DIY Week is registered at Stationers’ Hall. ISSN 0954-8823. DIY Week is printed on environmentally friendly paper; both text paper and cover stock are elementary chlorine free and sourced from paper suppliers with a well planned environmental policy. This issue of DIY Week includes some editorial photographs provided and paid for by suppliers. Printed by Buxton Press.


P4 / NEWS


The latest headlines from across the home improvement and garden sector


P8 / SUPPLIER NEWS Henry Bell introduces new recyclable packaging


and wins major Dobbies listing


“If products are displayed well and made easy to find in a pleasant environment, customers are likely to buy more”


Founded in 1874


It’s great to be back! I


undertook some garden projects over the summer, which meant taking a few trips to some of my local DIY stores. Where I shop tends to depend on what kind of materials I’m after. For the garden, when I might want some wood, paving and cement, I’ll normally go to the builder’s merchant, where I’m prepared to pull on my boots and gloves and get down and dirty. But when it comes to jobs indoors, when materials are more likely to be used for decorating, I tend to go to the local DIY shed.


This was the case a couple of weeks ago when I needed some paint and brushes, so popped into my local branch of B&Q. I haven’t been in for while and I was pleasantly surprised by how clean, neat and tidy it was. No need for boots and gloves, this was almost a ‘luxury’ shopping experience. Everything was well arranged and easy to find, so it was a pleasure to cruise the aisles and inevitably I came out with more goods than I originally intended to buy. Not only that, but the cashier was very happy to inform me that the store would be upgrading to a long overdue contactless payment system that very week. This experience proved to me that DIY retailers are having to move with the times and make shopping easier and more pleasurable in order to entice customers in and then maximise sales opportunities. And I’m proof, if it were needed, that if products are displayed well and made easy to find in a pleasant environment, customers are likely to buy more of them. Which is why I’m very much looking forward to taking care of DIY Week magazine, while the Editor, Fiona Garcia, is on maternity leave for the next year, and bring you the latest news and fresh ideas on how to make this work for you. This isn’t my first foray into the DIY market, I spent 10 years of my publishing career editing magazines in the woodworking and home improvement sector and I also edited Garden Centre Update for a couple of years. It’s great for me to see how the market has evolved and learn more about the latest products, trends and technology which are helping to move it forward and I look forward to sharing this knowledge with you via the pages of DIY Week.


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P10 / SHOW REVIEW


Sustainability and retail theatre drive optimism for the coming season at Glee 2019


www.diyweek.net P16 / PET & BIRD CARE


This issue’s Range Review finds that caring for our furry and feathered friends is as popular as ever


11 OCTOBER 2019 DIY WEEK 3 Published by


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