IT HEAT MERCHANTS SELECTS K8 KRM Building Supplies gets online with Red Technology
K8 from Kerridge Commercial Systems, is being used by Heat Merchants as its core ERP Business System and digital platform to underpin its growth strategy.
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eat Merchants, part of the Wolseley Group, has picked the K8 system from Kerridge Commercial Systems to drive the implementation of its ERP platform. Supporting the business requirements of over 300 daily users, the K8 solution will be implemented throughout all of the company’s outlets and warehouse and it will also deliver a sophisticated digital ecosystem for Heat Merchants including electronic mobile delivery tools for drivers, mobile tools for picking and warehousing, eCommerce trading platform interoperability, WorldPay integration and labour saving OCS tools for Accounts Payable invoice matching and document management.
Heat Merchants supplies a comprehensive portfolio of heating, plumbing, bathroom and renewable energy solutions for both domestic and commercial projects. The group trades in 42 outlets around Ireland as Heat Merchants and Tubs & Tiles, with 30 Heat Merchants branches and 12 Tubs & Tiles showrooms supported by a central warehouse and distribution hub based in Athlone. The group plans to introduce K8 across all of its outlets and central warehouses and will complement its internet presence with the powerful integrated web solutions within the K8 platform.
Chris Cottington, operational design director of Wolseley UK says: “Wolseley has made multiple acquisitions over recent years and
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we have been keen to ensure that excellent systems are in place in all parts of the group, along with a consistency of approach towards digitisation of processes and eCommerce.” “This project has just kicked-off and we are very excited about the transformation it will bring, specifically around branch administration and sales, central warehousing and distribution where we know we can be more efficient. Our drivers and branch staff will be aided by the suite of mobile apps that are now available to us. The K8 business solution just gives us a great platform on which to grow our business.” James Mitchell, managing director of KCS in the UK and Ireland, said: “We are extremely proud to have been chosen by Heat Merchants to support their business growth in the future. K8 is a perfect fit for the business, from managing the busy depots right through to the central warehouse in Athlone. We are excited by the opportunities that K8 has to offer the business.” BMJ
erbyshire builder’s merchant KRM Building Supplies has launched a new ecommerce website, developed in collaboration with Red Technology. Powered by the tradeit platform, the new site will offer KRM’s trade and retail customers, enhanced usability, improved efficiency, and robust features tailored to their needs. “We knew our customers wanted to be able to order online as we had many enquiries from customers already using the catalogue site to quote product codes when ordering offline” said Chris Ainsworth, ecommerce manager at KRM Building Supplies. “The backend integration wasn’t going to be straightforward so launching with an experienced ecommerce agency and systems integrator like Red Technology was paramount. They’ve been able to take the data from Kerridge and display it in a logical and user-friendly way to customers on the front end. So much so, that it’s also now a tool used by our internal teams to look up pricing for client jobs.”
“Due to the nature of the products they sell and how they are priced, integration with their ERP was less straightforward than for most projects.” said Dinuka Costa, Ecommerce Consultant at Red Technology. “The flexibility of tradeit means we were able to deliver a great user experience for their customers and a seamless integration for KRM.”
All customers, both trade and public, will be able to shop 24/7 in their own time, view live product stock information, and pick up orders at their convenience. There’s also a number of product calculators to aid customer purchasing, tools to aid fast and intuitive product search, as well as quick ordering and re-ordering tools. BMJ
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Apr24.indd 1 28 22/3/24 16:30
www.buildersmerchantsjournal.net October 2024
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