HEATING YOU
IN CONTROL? ARE
Andrew Speake, Product Manager at Baxi, talks to BMJ about the key role merchants can play in helping heating engineers become more familiar with new heating solutions.
T
he nationwide drive towards energy efficiency means heating engineers are being increasingly called upon to consult property owners on how they can maximise their boiler’s efficiency. Merchants can help installers by becoming familiar with the latest developments in heating options.
As key resources for heating engineers to turn to, merchants may benefit from discussing dynamic range rating, a common feature on Baxi boilers, with their customers. Dynamic range rating allows a boiler to increase or decrease the amount of heat it outputs by monitoring ‘real time’ flow and return temperature, as opposed to being simply either on or off. The boiler targets a flow temperature no greater than 20 degrees higher than the return temperature, thereby matching load requirements. Homeowners should understand that this flexibility of output allows the boiler to generate only the heat needed, meaning less goes to waste. Installers may also wish to explain how this feature can result in lower energy bills for homeowners, as this is sure to resonate with many, if not all, customers. It’s important to consider dynamic range rating alongside other control solutions such as weather compensation.
To be able to recommend the right solutions to installers, merchants need to understand weather compensation. This control automatically adjusts to weather conditions, meaning the amount of energy used is directly related to the outdoor temperature, saving energy.
Once the installer has set up their weather compensation control, customers can sit back and relax while their boiler adjusts for them. For installers looking to introduce a weather compensation system quickly and easily, Baxi’s ‘patented’ IFOS (in-flue outdoor sensor) is available.
market, many homeowners are unfamiliar with the concept. Merchants can therefore emphasise the added value installers can bring to their customers by sharing more information on this control.
Load compensation enables installers to offer their customers yet more functionality and understanding of their heating and hot water systems, which can be further enhanced by the integration of smart controls.
“Putting the power in the hands of the user via smart controls means they can customise the way their system works exactly to their needs.”
This can easily be clipped to the flue terminal and wired to the boiler neatly and quickly through the flue itself, removing the need for any drilling.
Merchants should also make clear that the IFOS weather compensation will have to be installed upon the boiler being fitted, as it is fed down the flue before the flue is fitted. Load compensation allows a heating system to reduce the output as it gets close to the target temperature.
This avoids energy being wasted by overheating the home. While this is a feature of most modern thermostats available on the
December 2024
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Putting the power in the hands of the user via smart controls means they can customise the way their system works exactly to their needs. Merchants can make installers aware of smart control solutions such as the Baxi uSense 2, which lets homeowners create their own heating routines, monitor their energy use and maximise comfort and efficiency savings.
Discussing how temperature can be controlled via the uSense 2 thermostat – and the accompanying MyBaxi app, available for smart phones and tablets – means installers will be well armed with information to better serve consumers.
Being well versed in the latest developments helps merchants support installers in identifying the best solutions for their customers. This in turn solidifies the relationship between merchants and installers which benefits all concerned. Merchants who work closely with Baxi benefit from access to the latest heating and hot water technologies as well as training and support from Baxi’s team of experts. With greater knowledge of products, accessories and solutions, merchants will be able to match customers’ projects with the best combination of solutions.
This can boost a merchant’s sales and help solidify their position as an expert in home heating solutions and invaluable resource for installers to rely on. BMJ
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