Update: CIH welcomes Fenwick


UK department store Fenwick joins CIH Buying Group


Combined Independents (Holdings) Ltd (CIH), the electrical buying group, part of Euronics, Europe’s largest electrical buying group, has welcomed its newest member, Fenwick, to its Euronics network. Founded in 1882 in Newcastle upon Tyne and operating eight stores across the UK, Fenwick joins the group as it continues to evolve its retail proposition and customer experience, and will see the business benefi t from CIH’s expertise, collective buying power, strong supplier relationships and exclusive product ranges.


F


enwick has grown to become the UK’s largest family-owned department


store group, with its original Newcastle store remaining the fl agship store today. It off ers a curated mix of electricals, fashion, beauty, home and lifestyle brands from both established and contemporary names, presented in an inspirational shopping environment across its stores and digital. Building trusted relationships and delivering


exceptional customer experiences both in-store and online, through a blend of heritage and modern retailing, remain at the heart of the brand, with a strong focus on locally relevant customer engagement. This is something CIH members are recognised for, with stores run by knowledgeable product specialists who off er guidance and help customers fi nd the most suitable solutions for their homes. Catherine Newton, Head of Buying at


Fenwick comments “At Fenwick, we are always looking for new ways to evolve the customer experience and bring inspiring products and partnerships to our customers across the UK. Joining the CIH group refl ects our continued focus on collaboration, innovation and delivering long-term value through a more connected and customer-focused retail experience. As a family-owned business with over 140 years of heritage, it is important that we continue to evolve while staying true to the quality, service and experience our customers know and love.” Fenwick has always been committed


to creating inspiring and experience-led destinations for customers, both in-store and online. Euronics customers will be able to enjoy a programme of in-store events and top- tier hospitality when visiting Fenwick stores located in Newcastle, Kingston, Brent Cross,


14 | www.ierdaily.co.uk


York, Canterbury, Tunbridge Wells, Bracknell and Colchester, or when ordering from the online store, alongside access to the new ‘MyFenwick’ loyalty programme. ‘MyFenwick’ launched in September 2025 and is designed to deepen customer relationships and create a more personalised shopping experience. Harry Kyriacou, CEO of CIH adds “As a long- established, family-owned retailer, Fenwick shares our focus on delivering high-quality customer experiences and building strong, long-term relationships. We look forward to supporting the team with access to shared insight, supplier partnerships and opportunities to continue to evolve their retail off ering through CIH membership.” CIH currently has over 600 stores in the UK


and around 430 members. In a dynamic retail landscape where service, expertise and trust have never been more valued by consumers,


PEOPLE MAKE THE DIFFERENCE


being part of the CIH family, with access to the brand equity of the Euronics name that is recognised and trusted across the UK, adds a signifi cant layer of extra power and support. Through its CIH membership, Fenwick will benefi t from access to an extensive range of stock from leading brands and exclusive product ranges, CIH also provides enhanced buying power, a stable supply chain, marketing support and additional expertise, all of which reinforce the strong foundations stores have already built. Consistent growth in membership demonstrates CIH’s focus on empowering independent retailers to compete eff ectively in a market, where expertise and trust matter most.


• For more information about Euronics and CIH membership email: membership@ cihgroup.com.


Autumn 2026


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