Wiring Accessories The appeal of a lower priced
product may make sense in the short term, but can contractors afford to put themselves in a
position where a product may fail to meet the requirements for which it has been specified, resulting in time lost, delays on site and additional expenditure on labour?
When you procure products from an established brand with a trusted
reputation, the purchase doesn’t start and end at the point when the products are ordered and received. You should be embarking on a whole process or journey that, as well delivering the tangible products, allows you to take advantage of the considerable knowledge and expertise that a trustworthy manufacturer has built up over many years of successful trading and collaborative partnerships.
Partnership benefits Working with a reputable brand will allow access to an unrivalled range of products, services, facilities and expertise, helping customers keep up to date with the very latest products, technologies and regulation changes. A dedicated technical support team and customer service department will be trained to provide the right level of support whether it is product-related or more general advice seeking. Such is the pace of development in this industry – with more smart
systems becoming available – it can prove difficult to keep up with the raft of new products and solutions that are coming on board. It is a manufacturer’s responsibility to provide customers with the opportunity to be educated on how these new products work. As a group, we have
always put great emphasis on the importance of training and development as part of our service to customers. Having invested time and money to harness the latest technologies to develop cutting-edge products, we want to ensure that our customers are given every opportunity to understand how the products work and how they can be utilised to best advantage on a project. We offer a range of training opportunities designed to keep customers
up to date with the latest products, technologies and legislation, including a course aimed at contractors and wholesalers looking to expand their knowledge of home automation.
With contractors under increasing pressure to complete projects within tight deadlines and budgets, it is more important than ever that they have the security of knowing the brands they are working with are rigorously tested, fully compliant, will help deliver faster installation and are backed up with reliable customer support service.
Investing in the future As a leading player in the electrical accessories market, Scolmore cares about the future of the industry and invests a significant amount of time and money to help support and promote the industry through a range of measures including sponsorship, event organisation and
attendance. Our support for the
NICEIC and ELECSA National
Apprentice of the Year competition – now in its third year and
going from strength to strength – demonstrates a commitment to securing the
future of the industry by educating and developing the next generation of electricians.
www.scolmoregroup.com Working with a reputable brand will allow access to an unrivalled range
of products, services, facilities and expertise, helping customers keep up to date with the very latest products, technologies and regulation changes.
www.ewnews.co.uk May 2018 electrical wholesaler | 41
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