handled by travel and expenses, which he described as “suboptimal”. “We are currently in the process of actually looking
at the compliance risk, doing analysis on the historical data that’s been happening,” he explained. “We have had quite a few business travellers and we are hoping that we will be able to leverage a combination of AI and vendor ecosystems to be able to deliver this better.” Beverly King asked the panel if they felt that
current tools and platforms are supporting their policy enforcement, whether that was on the immigration side, the tax side, or for temporary housing. “We definitely take advantage of the platforms that
we do have,” said Soren Sturup-Toft,” but we still want to add more. We are looking at mobility platforms as well. We are looking at different vendors, maybe for relo, which could help augment this. There is no comparison in terms of being able to actually get the analytics and actually being sure that you are running compliance, and I think the only way to do that is through technology.” He said that that data is helping the team to make
better decisions, to make forecast, and to be able to argue the business case to the wider organisation. “The more data we have, the better we can underpin our decisions,” he said. Ben Oghene of The Cozm explained that government authorities are also using data to build vast databases across different functions. This will be the ETIAS, a new travel authorisation for visa-exempt travellers to enter 30 European countries, for a fee, which is due to be operational by the last quarter of 2026. “The reason why it is taking longer to publish is
because they are connecting immigration with tax, Employment Law and Social Security,” he said. “If you don’t have a good handle on your travellers and your mobile employees, you may find that the authorities have more of a handle. “We typically think of government authorities are
being slow in this area, but technology is moving in a way that is making it much easier to build technology. Both government agencies and service providers are going to be building technologies much faster based on data. The good news is that I think it also means that accessing technology to do things will be much easier and the cost will drop over time. Cost coming down is definitely a big focus for everyone.”
HOW ALTOVITA IS BUILDING AI FEATURES TO ENHANCE PRODUCT EXPERIENCE Behind the scenes, AI is revolutionising the way that global mobility operates. In a conversation between Anton Reid, Senior director of engineering at AltoVita, and Seb Hammond, director of Global Operations at AltoVita, it was clear just how fast technological change was moving. It was about shifting away from mundane tasks and putting time and energy into activities that really provide impact. “The pace of delivery, the pace of innovation and
technology, has rapidly changed,” Anton Reid said. “Things that used to take a few months might take a
9
week now or days, so we are able to move much, much faster, and this doesn’t just affect us as engineers. “What we are really seeing is a shift in the tools and
platforms that we are using, and it reminds me a lot of the days of cloud and mobile,” he explained. “So I started my journey off in computer science, networking and security, and when I came out of university, everything was all data centres. In my first job, we had data centres around the UK, and if anything ever went wrong, even out of hours in the middle of night, we had to get up and sometimes drive up to deal with those technical problems. Now, with the migration to cloud, I can do everything from the comfort of my own home.” Seb Hammond said one of the big differences in AI
that has revolutionised the way that we work and play is the 100 per cent mobile focus. “It is there, in your hand,” he said. “You are able to
converse with it. It is humanised as well, so I find myself just chatting, and using it as an assistant.” Anton described how using AI could result in 20 to
30 per cent efficiency benefits, and that the way that AI is being used by global mobility teams and customer assistants has also changed. “Three years ago, open AI (Chat GPT) landed and
we could go and ask questions to AI and get really simple and basic answers back,” he said. “Then we evolved to giving agents specific roles with a much more in detail prompt, and we got much more detailed and specific
Below: Panellists, Anton Reid & Seb Hammond, AltoVita
GLOBAL MOBILITY HOT TOPIC – FUTURE OF WORK
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