the wider relocation process, we are always going to have that need to be able to have that connectedness and that trust and empathy that only human beings at this time can provide,” she said.
THE GLOBAL MOBILITY PAIN POINTS • Timing: applications being delayed, not having the right technology, using spreadsheets instead of new technology
• Immigration delays: when visas and immigration paperwork holds up the assignment pipeline, it is not only the assignee who is inconvenienced. Their family and partner may also not be able to meet their pre- arranged timetable • Anxiety and failed assignments: That hesitation ripples throughout organisations. A delay in immigration affects school enrolments, temporary housing, and tax planning. The anxiety it causes employees is real.
The theme of the Smart, sustainable summit was the advantages of AI, and how humans will still play a vital role in global mobility. As companies scale and compliance becomes more complex, and governments are building ever more sophisticated systems, technology will become essential for all organisations, whatever their size. Manual systems, Excel spreadsheets, and decisions made without deep data will not be able to keep pace. The message from the Summit is that technology is evolving, and that includes public-sector platforms as
well as immigration platforms and compliance needs. While the upside is that costs are dropping, and access to digital compliance tools is improving, the downside is that business travel and global mobility departments are going to have to be very clear about what the rules and regulations are for the people they are moving. While data and technology are powerful enablers,
culture remains a significant variable in global mobility success. Some companies are still in the early stages, but culture plays a big role in how change happens and whether different departments work together effectively. You can have data, but it takes leadership and willingness to actually use it.
LOOKING AHEAD: COMPLIANCE, DATA & TECHNOLOGY ALIGNED The future of global mobility is increasingly defined by compliance – driven by data, delivered by platforms, and enabled by partnerships. From the expansion of E-visas from government, to
the fusion of business travel and mobility, organisations are rethinking their approach, and having to invest in technology, and reaping the benefits of automation. Those that succeed will be the ones who combine AI expertise with the human touch. Smart organisations recognise that when moving key staff, the cost of delay is more than just paperwork. The world is moving faster, employee expectations are higher, and the right systems can support global talent, wherever their next assignment might be.
Left: Panellists, Emma Balogun & Karen FitzGerald
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GLOBAL MOBILITY HOT TOPIC – BUSINE SS TRAVEL
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