Company insight
What is your iLink service and how does it work? What’s really important in hospitality these days is to be able to connect the myriad systems that hotels use together in an easy to use interface – this is where iLink comes in.
The typical hotel has a property management system (PMS) and a telephone system. Hotels have a number of other applications that are directly connected to the PMS – for example, an internet management system. They also have a TV system, a door locking system and a digital signage system.
hotels can benefit from huge savings in time and costs because they now only have one interface with a lot more flexibility and adaptability, and they can introduce new applications more rapidly.
Covid-19 is expected to spur an uptake in contactless technology solutions within the hospitality space. Is that a trend that you are witnessing more and more? Yes, absolutely. At the end of the day, hotels want to make it easy and safe for their guests by enabling them to use
“At the end of the day, hotels want to make it easy and safe for their guests by enabling them to use their own devices more effi ciently and effectively.”
iLink is the middleware that connects them. It acts as the glue that binds these individual systems together so the hotel can move all of those applications onto one platform. By transitioning to iLink,
their own devices in more efficiently and effectively. As a hotel manager you always want to offer your client the full range of services and the information they need to make their stay better.
At the same time, hoteliers want to make their hotel easier to manage and contactless technology can help them achieve that aim.
What key aspects of the hotel technology space are you focusing on to help guests adapt after the pandemic? At the moment we are working on two key areas. First, we want to help hotels enhance their advertising and marketing reach to potential customers via iPortal. At the same time, we aim to minimise their operational spending and help them utilise the best technologies available to them.
Second, we are helping hotels achieve that aim by integrating better middleware into their technology solutions via iLink. These two key areas are absolutely essential and are only growing more important as hotels increasingly look to utilise contactless solutions during the pandemic.●
www.tigertms.com
No Apps, No Downloads Just Better Guest Service
No Apps, No Downloads Just Better Guest Service
No Downloads Multi-Language Hotel Information Hotel Services Custom Branding
PRE-ARRIVAL
IN-HOUSE
Hotel Management International /
www.hmi-online.com DEPARTED
Trusted by 18,000 hotels worldwide
37 INNOVATION
No Development Costs Speed Dials Guest Chat View Bill Auto Check-Out
INNOVATION IN EVERY STEP VERY STEP
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77
