Bright future F

irstly, our primary concern is our annual general meeting, which is due to happen in Lugano from 5–7 June. Unfortunately, it may be postponed because it is increasingly unlikely that all Covid-19 restrictions will be lifted in Switzerland, Italy and Europe as a whole. We are currently looking at replacing the event with an online conference and we advise all our members and potential attendees to look out for this. Secondly, at EHMA we are reviewing our principles as an organisation and presenting them to the management council at the end of the month. We plan to update our values in accordance with the events of the past year, and we are outlining a new vision for the organisation that accounts for the dramatic changes and variations within the hotel sector today.

In an industry that has been significantly impacted by the coronavirus and other long-term factors, it is our responsibility to adapt to meet the evolving challenges of the people we aim to help: general managers and hoteliers across Europe. Thirdly, in terms of developing the association, last month we signed agreements with the École hôtelière de Lausanne and the Cornell University School of Hotel Administration. These will enable current and past EHMA members to access webinars

Hotel Management International /

on hotel and hospitality education. We think this can bring value to young managers in particular and really enrich the offering that EHMA puts on the table. In addition to this, as president I am participating in some webinars myself. Ultimately, we have the opportunity to offer all our members an number of activities to help them stay informed and develop their skills and expertise as general managers and hoteliers. Lastly, I’d like to implore all hoteliers to remain optimistic in these challenging times, particularly as more and more vaccines are being rolled out around the world. We have to keep the faith in our business, because normality will return: hopefully in the autumn we will be ready to welcome back tourists again. We have spoken to travel agents in the US, as well as senior managers across the hotel and travel industry, and there is definitely huge demand for people to travel – particularly from North America to Europe.

I believe that during the summer – and hopefully at full speed again in the autumn – we will have business returning to normal levels when social distancing measures are reduced. We have to keep hold of the situation for another two or three months, but we are all starting to see the light at the end of the tunnel. ●

The European Hotel Managers Association (EHMA) has done its utmost to support hoteliers throughout the diffi culties brought on by the pandemic. Now, however, with vaccination campaigns in full swing and case numbers starting to fall, there is hope that hotels can begin to return to normal. EHMA president Ezio A Indiani shares the latest news from the organisation and refl ects on what the future might hold for European hotels.

Ezio A Indiani

An EHMA member since 1996, Ezio A Indiani has built a prestigious international career across fi ve-star luxury hotels in the UK, Italy, the Dominican Republic and

Switzerland. General manager of the

Dorchester Collection’s Principe di Savoia in Milan, since 2005, he has previously managed some of the world’s most iconic hotels, such as the Hotel Eden in Rome, the Hotel des Bergues in Geneva and Villa d’Este in Cernobbio.



Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77