The scrutiny of the world is ever changing, this is why most businesses/homes/buses including many within the taxi and private hire industry rely on CCTV. The importance of having a CCTV device is that CCTV cameras enable individuals, employers, or managers to have a way to obtain evidence relating to the activities happening at the workplace. By having a means of verifying the activity of workers and visi- tors in the workplace, your company will have the peace of mind knowing that they have a full overview of the happenings under the roof of your business in the event of any allega- tions being made.

Having protection for our industry is so important. Also having the right equipment is equally important and of course having to meet certain criteria, not only the primary ICO regulations, but also local authority specifications, which are in essence a localised translation of the regulations. Although some of those who have recently added such conditions, have not quite got those conditions correct.

Let’s look at the positives and negatives, as I’m sure many of you have questioned the necessity or benefits of CCTV


• CCTV cameras act as a very powerful visual deterrent to would-be attackers, intruders, and thieves as they don’t want their identity to be caught on camera or to be connected to a crime. Place your cameras in visible sight and install warnings that CCTV is in operation and you’re sure to stop any criminal in their tracks.

• Most Local authorities echo the legal requirement (ICO regulations) of displaying CCTV stickers which makes cus- tomers aware (deterrent).

• Can reduce your insurance where external cameras are included as a part of the system.

• Vehicle’s that have CCTV installed are deemed to be more secure than vehicles without. In addition, where there are external cameras included, (forward and or rear view) there is evidence in the event of a collision, which means that insurance companies are confident that your vehicle is less likely to be broken into, in turn reducing your likelihood of making a claim. This allows insurance companies to reduce the premiums on your policy, saving you money every month.

• A CCTV system watching through your vehicle gives you peace of mind that you’re being well protected from assault, thieves, and vandals, even when you’re away from the vehicle as some CCTV specifications from authorities insist on an extra 30 minutes of continued coverage after the vehicle is turned off. In many cases, this can be increased to more than 30 minutes depending on the


system you choose. This can reduce your stress outside of work and allow you to really relax.

• Some councils allow a monitoring screen which also acts as an immediate visible deterrent against potential attackers who know they are being recorded upon entry. Some system suppliers/installers will include this as standard where allowed.

• CCTV will act as your defence in the event of an assault/ theft and can be used in court, whereas dashcam footage is easily dismissed in courts due to lack of ICO compliance.


• It must be said that CCTV might not actually stop a crime being committed. However, it will act as a deterrent to the criminal committing the crime. It will also record the crime which can be used as evidence to catch the criminal and for your insurance company.

• Ultimately the purpose of CCTV is to safeguard yourself but be aware that your actions can also be recorded and used against YOU so always remain professional at all times.

There is always an open debate about CCTV which is usually regarding privacy, but rest assured there are ICO specifica- tions (right to a private life) attached to the use of these devices, and most authorities understand that vehicles being used as a taxi or PHV will in most cases be used for ferrying family members on days out or even shopping trips. As a result there must be a way for the systems to be turned off (an override switch) when not actively working.


Our local licensing department (Rotherham MBC) has allowed me and other trade reps/unions to engage in trade meetings when discussing changes and addressing the CCTV polices that apply to our local trade. The recent polls we have conducted indicate that CCTV is an important tool for the trade which wouldn’t be without having such a device.

In a recent IoL convention, the licensing manager from Southampton City Council, Russel Hawkins, is quoted as stating categorically that they have seen a huge difference in reporting of incidents since the adoption of CCTV there in 2007. He says “prior to the implementation of CCTV, the majority of reports were from passengers against drivers, since we have had CCTV so long now, it is clear that this has shifted completely and is now more a case of drivers report- ing passengers!”

Article by: Stephen Anderson NPHTA Board member for South Yorkshire


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