point of sale...point of sale... voyager supports
liverpool initiative The Voyager
team
headed to Liverpool for Liverpool Council’s
Trade Awareness day. The event was well attended by Liverpool hackney and private hire drivers. In a bold initiative by progressive Liverpool City Council the trade had a unique opportunity to ask all the questions they wanted on DBS checks,
training
programmes, licensing issues at a one stop shop as well as speaking to trade suppliers who also supported the event. In recent months the Licensing Team has launched a number of new initiatives, such as introducing card payments for Hackney Carriages that will make travelling around the city even easier. The awareness day was aimed specifically at the city’s drivers and taxi firms but drivers from other areas attended as there was so many great companies under one roof. The day’s theme centred around hybrid and electric vehicles with companies bringing lots of examples. Neil spoke to the Mayor of Liverpool about Voyager’s new Ford Tourneo Mild Hybrid vehicles and our plans for the future. The Voyager team took a Liverpool spec converted Renault Trafic NX8 and a Full hackney spec Ford Toureo FX8 to the event which encouraged manufacturers to do test drives in the area. As part of Liverpool’s taxi licensing each wheelchair accessible taxi must not carry front seat passengers, part of our conversion for this area and many other areas in the UK is to remove the front passenger seats and add a large luggage compartment to the space. They also require a rear door opening sign and a front ‘for hire’ sign.
For more information call 01270 256670, visit our website
www.voyagermpv.co.uk or see our advert on page 27.
panda electriFies market place with sales oF mg zs
With a whopping £7,000 grant available (half from the government, half from MG) there has never been a better time to go electric with MG’s ZS EV, the largest compact SUV on the market place, electric or otherwise. It is a family-sized SUV with a large boot and has zero
emissions as well as an estimated mileage of up to 231 miles of city driving on a single charge. It represents an outstanding driving experience. The cost, including VAT, on the highest specification model is just £23,495 after the grant, in short you are paying just shy of £24,000 for a car valued at over £30,000. With more and more licensing authorities looking to reduce their carbon footprint and more than 22,000 charging points in the UK, a figure increasing daily, and with massive savings on fuel there has never been a better time to buy. Panda Motors and Taxis Direct now stock the MG ZS and it is available for test drives with a 60,000-mile or three-year warranty whichever comes first as standard. Panda Motors have long since been innovators in technology
this is just one vehicle available at their
and premises.
They also stock an extensive range of Vauxhall Vivaros, Hyundai Ioniqs, the Hyundai i40 and the Ford Custom.
For more information call Taxis Direct on 01792 468 134, visit
www.taxisdirect.net or see our adverts on pages 71-73.
the Friendly Face oF in-vehicle card payments
CabCard Services was recently invited to attend Liverpool City Council’s Taxi Trade Awareness Day. The event was a great success for all concerned. Many of Liverpool’s hackney drivers made a special effort to come and have a friendly chat with
CabCard about their individual needs and requirements for accepting card payments, now that Liverpool City Council has chosen to mandate card acceptance in all Liverpool hackney cabs. As part of their mandate process, it was agreed between drivers and Liverpool City Council that use of an accredited handheld device from within their cab was the best and most practical solution, rather than as in London were Transport for London (TfL) insisted on a fixed system that needs a second device fitted in the passenger compartment. Liverpool’s move is a more cost effective solution for drivers and avoids any expensive fit out costs. However, Liverpool City Council have not cut corners and have ensured all approved suppliers, such as CabCard, meet the regulatory demands and requirements including approvals from the likes of the UK Financial Conduct Authority (FCA). Liverpool is not the first licensing authority to make card payments mandatory. TfL were one of the first and they’ve been followed by others including Reading Borough Council. The reasoning from the
86
authorities is the same in that they recognise they must meet the demand from passengers who want to pay for their taxi journeys safely and securely by card or smartphone. Cash use is falling dramatically and in 2017 debit card use, driven by the popularity of contactless payments, overtook the number of payments made in cash in the UK for the first time. It means that in- vehicle card payments are not only very convenient for taxi passengers, but also offer safety benefits and ease of use to drivers. CabCard also ensure that fast payment to a driver’s own bank account and low cost of processing is an essential ingredient. The message learnt from the Trade Awareness day in Liverpool was that passengers have switched from cash to card and are using much less cash. It follows that if fleets and independent drivers fail to embrace and accept card payments in their vehicles then travelling passengers will go elsewhere. Maybe it is time for all taxi fleets to start their own in-house mandate towards accepting in-vehicle card payments and so ensure they can give a brilliant and memorable customer experience to their card paying customers.
For more information call 0203 955 5400, visit our website
www.cabcard.services/fleets or see our advert on page 25.
OCTOBER 2019
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