CASE STUDY: SUNSET TRANSPORTATION
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unset Transportation is a Top 10 3PL headquartered in St. Louis, Missouri. “McLeod is an industry thought leader and a company that empowers its customers
to be industry thought leaders,” says John Sutton, Director of Corporate Strategy. “When we’ve needed support, McLeod has been a rock-solid partner.”
McLeod’s FlowLogix and Field Marshal tools expand our customer service capabilities
“Sunset is a one-size- fits-all brokerage, meaning we tailor our solutions to each client’s unique needs. We strive to be flexible and make our clients’ lives as easy as possible. Sunset’s customized solutions are made possible by utilizing McLeod’s FlowLogix business process automation and Field Marshal customization tools. We have more than a hundred different functions that are enabled by FlowLogix, and Field Marshal makes it possible to add custom fields within PowerBroker. Other TMS providers have no similar functionality and encourage users to conform to the framework they’ve created, eliminating the opportunity for user- initiated customization. McLeod understands that we need tools that allow us to customize our environment to fit shippers’ needs.”
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“McLeo’s FowLogx busins procs autmation to alows us t fil gps and ensure that we can handl th extremely spciic use caes fo or
cients.” — John Sutton, Director of Corporate Strategy for Sunset Transportation
Our customer retention is high
“Sunset’s customer retention is top-notch. And that’s not by chance. We work hard to give our shippers what they need, and we see the payoff from these efforts in the sustained business we’re awarded from our clients, even through the ups and downs in the market.”
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