LEADING AMERICAS OPERATORS: PARADIES LAGARDÈRE Paradies Lagardère tops $1.2bn in 2018 Unlock the full potential...
Paradies Lagardère exceeded sales of $1.2bn in 2018, making it the ‘third-largest travel retailer and restaurateur in North America’, according to the company’s Executive Vice President, Gerry Savaria, who spoke to Charlotte Turner recently.
to determine the needs of the key demographics in their airports. We also do our own research to determine what travellers want and need. Airports are building more robust and dynamic retail and dining programmes, so there’s a demand for it.
Above: Univision store at Dallas/ Fort Worth International Airport.
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018 was another year for contract wins (particularly in the final quarter).
What do you expect from 2019 and will it be more of the same? The company had a great year in 2018 and Paradies Lagardère is excited for what 2019 holds. We won new business and protected contracts in airports such as Sacramento, San Francisco, Vancouver, Salt Lake City, Orlando, and Dallas/ Fort Worth. In the fall of 2018 Paradies
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Lagardère closed the acquisition of Hojeij Branded Foods (HBF), a leading airport restaurateur in North America. Aligning with our goal to strengthen our position as a premier airport food and beverage operator, the acquisition makes us the third- largest operator in the North
“The company had a great year in 2018 and Paradies Lagardère is excited for what 2019 holds. We won new business and protected contracts in airports such as Sacramento, San Francisco, Vancouver, Salt Lake City, Orlando, and Dallas/Fort Worth.”
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Is Paradies Lagardère hoping to win more contracts in 2019 or focus more on consolidating its existing territory? Both. There are opportunities in retail and dining and Paradies Lagardère is poised to offer airport partners the best of both. Aside from offering new retail brands, such as Mac, we have an expansive brand portfolio in dining.
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Gerry Savaria, Executive Vice President, Paradies Lagardère
42 TRBUSINESS
The US/North America has long been considered to be a less dynamic environment for duty free & travel retail – due to the large volumes of domestic travellers – however, many would argue that this view is outdated now. As a leader in this market, how have you seen things change? There’s definitely continued growth opportunities in retail in North America. Paradies Lagardère works closely with its airport partners
American airport travel retail and restaurant industry with total annual sales exceeding $1.2bn. Paradies Lagardère’s Dining
Division now offers unique restaurant experiences in 42 airports, with an expanded portfolio of approximately 100 brand partners and proprietary concepts ranging from full-service to fast-casual to quick-serve.
How could they improve further? I think there’s an increased interest in creating an enhanced customer experience in airports across North America. Travel can be stressful. A delicious meal, or a cool store to pick up something special for yourself or as a gift for someone else can definitely add more to the entire experience. Airports know all of this and they’re working to bring that to travellers. We’re ready to be a partner for them.
The 10-year contract at IND presents a great opportunity for you guys. Tell us how important the contract length is in delivering a world-class shopping environment? IND is currently in the middle of a renaissance with its airport and what it offers travellers. We’re thrilled that the airport team trusted us enough to be with us for the long haul and a partner in creating an exciting and dynamic retail program. Many of the offerings are
powerhouse brands such as Mac; we’re offering one of our most popular proprietary brands, No Boundaries, which offers outdoor clothing and equipment for visitors coming to the area to take advantage of the outdoor activities the region has to offer; and we’ve developed several retail stores that allow travellers fun shopping opportunities, along with the opportunity to learn a little more about the city’s history and culture.
Can you tell us more about the Orlando STC retail contract? Paradies Lagardère is back in Orlando
MARCH 2019
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