Sponsored by WORKFORCE DEVELOPMENT
Want to Grow Your Occupancy? Embrace the Total Workforce
By Brandon Tappan, CRO, ShiftKey
They embraced the total workforce – their employees and independent professionals. Their total workforce strategy provided
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them much-needed flexibility and access to licensed professionals, so they can move in new residents while delivering excellent care and service. This has led many senior living leaders to
reevaluate how they engage employees and utilize independent professionals to broaden capacity to care for more residents. As one senior living executive said, “We need to change our view of temporary workers from ‘it’s us vs. them’ and strategically use independent professionals to grow.”
Say hello to SAMI Recognizing this dynamic, ShiftKey, the indus- try’s largest and most powerful marketplace for independent professionals, and OnShift, the leading provider of scheduling software for senior care, have introduced a new solu- tion – one that empowers communities with the resources and insights to make strategic workforce decisions in the short and long-term. SAMI, Schedule Automation Mar-
ketplace Integration, is a first-of-its-kind system that provides a complete view of a community’s schedule — showing their employees and independent professionals in one place — equipping teams with the tools to build a complete schedule proactively and cost-effectively.
Occupancy growth starts with strategic scheduling The results have been remarkable. A Flori- da community grew occupancy 24% in just three months using SAMI. Another center
24 SENIOR LIVING EXECUTIVE SEPTEMBER/OCTOBER 2023
senior living community in Mis- souri grew occupancy by 11% in just three months. The reason?
in Texas increased occupancy 13%, and a senior living organization in the Midwest grew occupancy 7% across their large port- folio of communities. With SAMI, communities have the in-
sights they need to fill more shifts with their own employees. When there isn't enough employee coverage for all open shifts, SAMI provides automatic access to the ShiftKey marketplace to fill select shifts with best-fit independent professionals and seamlessly integrates with your schedule to maximize efficiency and provide complete workforce transparency. SAMI was built with features to support
each community's unique budget and cover- age requirements. This gives organizations more oversight, flexibility and control into how and when open shifts are filled by independent professionals.
Total workforce optimization & cost savings According to an HR executive and SAMI customer, “We now have access to the needed workforce coverage paired with key data insights to help us strategically grow our business.” With SAMI, organizations are more
intentional and strategic when filling open shifts. This has helped many communities reduce their reliance on overtime and costly premiums, including one organization that realized $1.7M in annualized savings. Hundreds of organizations are achieving
optimal shift coverage in accordance with their budget. One of those organizations reduced unfilled shifts by 89%. Another organization achieved their highest shift fill rate in two years after implementing SAMI. The senior living industry will continue
to grow. ShiftKey is dedicated to supporting that growth by developing and leveraging empowered tech solutions to efficiently solve workforce needs. We’ll continue to partner with communities to unlock the full potential of technology, and keep people – residents and the licensed professionals that care for them – at the center.
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