VOLUME 29, NUMBER 4


CONTENTS 8 THE IMPORTANCE OF LIFELONG LEARNING


Education, training and certifications are invaluable tools and third-party endorsements to utilize when building brand trust and focusing on strengthening your value proposition.


DEPARTMENTS OPERATIONAL EXCELLENCE


39 Argentum trainings for your staff and the new Executive Director of Assisted Living certificate (EDAL).


EQUITY & INCLUSION


42 Advancing best practices for a DEIB strategy.


HEART OF SENIOR LIVING


48 Sending hope and support to Ukraine.


7 EDITOR'S LETTER 47 ARGENTUM ADVOCATES 50 PEOPLE AND PLACES


Be sure to visit argentum.org and subscribe to receive Argentum Daily, our daily e-newsletter, for access to the latest news, research, and initiatives related to senior living.


CONNECT WITH ARGENTUM argentum.org/facebook


argentum.org/twitter argentum.org/linkedin argentum.org/instagram JULY/AUGUST 2022 ARGENTUM.ORG 5


18


EMPLOYEE DEVELOPMENT


Invest in your team to better retain top talent.


22 30


SENIOR LIVING EXECUTIVE CONFERENCE


Highlights from the 2022 Official Meeting of Argentum.


AWARD RECOGNITION


See this year's Hero Award and Best of the Best honorees.


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