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07.11.2018 TTG@WTM ttgmedia.com/wtm


Contents 46 54


Simon Press Senior exhibition director, World Travel Market London


W


elcome to the third and fi nal day of WTM London 2018 – the event where “Ideas Arrive”. The day kicks off with the Digital Infl uencers’ Speed


Networking (Global Stage Networking Area), sponsored by the Turkish Culture and Tourism Offi ce, at 9am. It will see 120 digital infl uencers meet with hundreds of exhibitors to discuss how they can work together to increase the exhibitors’ media exposure. The highlight of today’s programme is the 12th World Responsible Tourism Day (WRTD) – the largest day of responsible tourism action in the world. WRTD will ask the question: how much progress have we made?


Also, do not miss the WRTD Responsible Tourism Awards, which takes place as part of the WRTD Opening Ceremony from 11am on the Global Stage. I am lucky enough to be a judge and I am continually impressed by the best-practice examples that these awards highlight. WTM London is also delighted to support the TTG 30 Under 30 initiative, and host the TTG Tomorrow’s Travel Leaders conference for the second consecutive year (Platinum Suite 3 & 4 at 9.30am). Finally, I hope you have all had a successful and prosperous WTM London 2018 and your experience at the event has led to a plethora of ideas you are looking to implement in your businesses. I look forward to seeing you all again at one of the WTM events in 2019: WTM Latin America (April 2-4), WTM Africa (April 10-12), Arabian Travel Market (April 28 – May 1). And, of course, back here at ExCeL London on November 4-6 for WTM London 2019, which celebrates its 40th year.


TTG is the Offi cial Global Media Network


Partner of WTM 2018 ttgmedia.com/wtm


06 News


20 What’s on today?: Highlights of the fi nal day’s thought-provoking seminars, sessions, festivals and on-stand activities, including the TTG Tomorrow’s Travel Leaders conference, World Responsible Tourism Day and a virtual experience of the world’s longest zip line 30 Round-up: Rotana announces plans for new properties in the Middle East; more gallery space at MoMA in New York; and a new 69-passenger expedition ship from Antarctica21 32 Luxury: Delving into the ethical ethos behind fl edgling hotel brand Salt, which is launching its fi rst property in Mauritius; Crossroads’ game-changing vision in the Maldives; and Q&As 36 Travel Forward: Research specialist Phocuswright heralds a tipping point for chatbots and looking at how major travel brands are utilising them; plus news and updates from exhibitors 40 World Responsible Tourism Awards: We take a look at the 18 fi nalists in line for the top spot at this year’s awards, in categories including Best for Wildlife, Best for Employment Conditions and Best for Communicating Responsible Tourism


51 46 Features


46 Europe: Greece and Turkey reveal they are bouncing back following challenges; Italy gears up for an infl ux of visitors thanks to Matera’s designation as a 2019 European Capital of Culture; how Hamburg is striking a chord with visitors; and Q&As 54 UK & Ireland: UKinbound’s chairman Mark McVay shares details of Brexit strategies, Britain’s current hotspots and what’s coming up in 2019; London’s strategy for drawing in holidaymakers out of season; and exhibitors reveal what’s new 60 International Hub: A look at what the major players in wholesale have been up to over the past year including industry experts’ predictions for M&As in 2019; plus suppliers reveal their highlights of 2018


66 WTM update


With WTM comprising several B2B events across four continents, be sure to add 2019’s essential shows to your diary so we can continue to help you generate the best deals and ideas for your company year-round


33 40 07.11.2018 05


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