INTERN Spotlight “Brandon was an excellent addition to our operations team here at
Hitchiner for his summer internship... His ability to digest a problem and complete work efficiently allowed him to work with all levels of operations on multiple projects.”
– William Carver, Hitchiner Manufacturing Co., Inc.
BRANDON FOX Hitchiner Manufacturing Co., Inc.
T
his past summer, I worked as an Operations Management Intern at Hitchiner Manufacturing, an
investment casting company located in Milford, New Hampshire. Being in operations showed me how production flows like fluid through pipes. During my time, I learned the theory behind throughput of a system while working on multiple projects. The large project I worked on was to create a Work In Progress (WIP) Inventory Report showing the positioning of all inventory in the plant.
During my internship, I worked on a few smaller projects and tasks to aid supervisors, my manager, and the Production Manager. Some included a search tool to review hardware for the wax area, a new way of looking at scrap and analyzing the existing data, and daily activities to aid my manager. These projects helped me develop my problem-solving approach for my larger project and understand how operations works with all departments. For my larger project, I created a daily inventory report of the entire plant through the company’s
24 ❘ December 2019 ®
data warehouse. The creation was open- ended, but I took this challenge to heart by learning how inventory moves and gaining technical skills to execute the report. The favorable outcomes from this report gave visibility to my manager as well as upper management of the value of inventory sitting in the plant. Also, this report was used to help another project by providing the positioning of product to plan for customer demand. One unfavorable outcome was
that
this report was missing some details due to the database system. However, the company will be switching to an enterprise resource planning system and this report will serve as a blueprint for management for implementation into the system.
From my experiences this summer, I am excited to apply the lessons I learned to college and my future career. One lesson I learned is how to approach and define the goal of a problem before attempting any solution. This was done for each of my projects where I would ask multiple departments questions and do research until I defined the goal. Another lesson is how there are many issues to solve, but it is important to focus on the ones that will create the largest effect. This can be explained through the Pareto Principle stating that 20 percent of activities or problems will account for 80 percent of the results. Finally, I
learned how including the theory along with practice created an environment of motivation and determination to reach my goal. These lessons will help for my future career and in life to understand my true objectives and possible solutions to grow.
My future career objectives are
to continue into graduate school in Business Management and continue to grow and explore metallurgical industries. My main objective is to be a part of an Engineering Development program once I graduate. This will allow me to gain knowledge of the industry and continue my determination and focus into the goals and growth of the company.
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