R S
Rep Based in holiday resorts and destinations, reps help customers on the ground with queries, transfers and organising day trips. This can be a great entry-level role to learn about the industry.
Reservations Reservations teams recommend products direct to customers or liaise with travel agents to check availability and make bookings on behalf of their clients, usually within an in-house department of a tour operator, cruise line, hotel or airline.
Social media manager Promote brands through regular posts, keeping on top of the latest trends and fulfilling the company’s marketing and communications plan, while connecting with customers online.
Spa and wellbeing manager Many hotels, resorts and cruise ships feature spas, gyms and other health-conscious activities. Spa and wellbeing managers decide on the treatments offered, manage rotas for therapists and personal trainers, plus devise fitness class schedules.
Summer camps Targeted at kids and teenagers, these camps in the US and elsewhere are a chance to lead outdoor activities and show teamworking skills.
Sustainability This expanding sector works towards reducing the environmental impact of global travel, assessing the effects of tourism on both people and the planet. That includes finding practical ways to cut carbon emissions and ensuring companies are transparent about their sustainability strategies.
BUSINESS TRAVEL O
verseas travel for meetings, events and corporate trips has bounced back in a big way following the
pandemic. As with any other kind of travel, there’s a whole array of people working around the clock to ensure business travellers have a seamless experience. Business travel consultants are travel agents that
arrange trips for business people and executives, researching the best places to stay and booking optimal flight times (and often premium, business or first-class air cabins) to suit their clients’ needs. They can be in-house or external, and may have additional skills such as speaking another language to negotiate deals with foreign markets or expertise in a certain industry sector, such as entertainment or sports.
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