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Brexit is a plague that threatens our industry
Story: UK holidaymakers to Europe ‘could face €7 fee’ As I understand it, anyone earning under £35,000 coming to the country will be classed as low-skilled. The travel industry is not renowned for high salaries, yet these days the people who work in the travel trade have to have a high degree of skill. Brexit is a plague and causing great discord in the country.
PATRICK DOYLE
Club 18-30 closure is a sad sign of the times
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TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
11 October 2018
travelweekly.co.uk 17
Story: Thomas Cook to wind up Club 18-30 This is a sad day. I had a great time on Club 18-30 holidays. For a single gentleman, it was like manna from heaven. It’s a really disappointing sign of the times. Young people just don’t know how to have fun anymore. Sadly, I became too old four years ago!
JAMES MARTIN Primera’s demise was on the (Tube) wall
Story: Primera Air collapse highlights ‘confusion and uncertainty’ over financial protection The writing has been on the wall – literally. Primera’s adverts at Tottenham Court Road Tube station last week showed Washington, New York and Toronto fares “from £129”. APD is £78! The long-haul low-cost model lives on wafer-thin margins, and with oil at above $80 a barrel, it is not sustainable.
BOB SCHUMACHER
TWEETS THIS WEEK
Andrea Stafford @andstaffs (MSC Cruises) Zombie-proof your job. If you keep it simple, creative and innovate, the opportunity is there for the taking. Super session #AbtaSeville
Claire Brighton @clairebrig (Advantage) 55% of consumers would pay more for good service #AbtaSeville
Derek Jones @Degsycom (Der Touristik) Delighted to be given a slot at #AbtaSeville to talk about the amazing work that #abtalifeline does to support people in the travel industry.
QUOTE OF THE
WEEK
“It feels like politicians are not looking at the needs of businesses or the economy. Their political divides are
making the landscape for people who are
trying to run businesses quite hard.” JENNIFER ATKINSON, chairman, Inspiring Travel Company › Travel Weekly Business, page 78
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LETTER OF THE
WEEK
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Brexit won’t break the desire to travel
It would be short-sighted if the industry wasn’t looking at the spring Brexit deadline with some concern. However, while there are doomsayers, we should not be distracted from the concrete fact that Brexit is just one factor in people’s travel plans. Being close to customers, giving a relevant offer and telling a great story through understanding those people and their needs remains critical. Travel has made great progress in customer management techniques and this only becomes more important as we get closer to the deadline. Whether travelling out of the UK or within our borders, people will still need
to holiday and to investigate the options. There may be a business impact – surely a short-term one – but the winners will still be those who best understand their customers and engage with relevance. JT WASH head of travel, Acxiom › Business Breakfast, back page
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