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LETTER OF THE


TALK BACK WHAT YOU’RE SAYING THIS WEEK


EDITORIAL@ TRAVEL WEEKLY. CO.UK


WEEK Why is Aito in a flap over Birdfair?


Story: Birdfair operators ‘putting public at risk’, says Aito My company has attended the Birdfair show for 25 years as an exhibitor and your article (pictured) was a discussion point around the site at this year’s event. As a result of questions and concerns raised by some of my own non-EU suppliers present, I called Abta to ask their opinion. I was told that the organisers of Birdfair have always been in touch with them, and that included this year. In their opinion, Birdfair was compliant with the new Package Travel Regulations. I was surprised, however, to be told that Aito seemed to


NEWS 1


Thousands of birdwatchers are expected to attend this weekend’s British Birdwatching Fair


have sent their own ‘policeman’ to the event. One of my non-EU travel suppliers told me he had been approached by a representative of an exhibiting Aito member, who informed him that his presence was ‘now illegal’. I thought Trading Standards were responsible for enforcing travel law in the UK? JOHN BRODIE-GOOD WildWings (Strand Travel) Travel Weekly would welcome a response from Aito


TWE_160818_004.indd 4


Flight punctuality is all smoke and mirrors


Story: Airlines accused of ‘padding out’ schedules This has been going on for years. In the late 1990s, BA’s shuttle to Glasgow was listed as one hour, 10 minutes. It rarely took that, but ground delays meant BA’s punctuality stats were hurting them. Now, the flight time is 1 hour, 25 minutes – and their punctuality has “improved”. It’s all smoke and mirrors.


JON Travel Weekly welcomes a response from BA


I’m amazed you’d not want an aviation deal


Letter: I hope there won’t be an aviation deal In response to Gayle Louise Stephen’s letter (August 30) saying she hopes there won’t be an aviation deal with the EU: wow – turkeys really do vote for Christmas! Astonishing.


GROUP PART OF JACOBS MEDIA GROUP


TALK BACK TO US: Email editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from Travelweekly.co.uk.


6 September 2018 travelweekly.co.uk 19


JON RANKIN development director, Stanton Consultancy


QUOTE OF THE


WEEK YOU NEED TO KNOW


Birdwatching Fair’s notice to attendees


Dear Attendee, Welcome to the Birdfair exhibition. If you are looking to book


Birdfair operators ‘putting public at risk’, says Aito


Amie Keeley amie.keeley@travelweekly.co.uk


The Association of Independent Tour operators (Aito) has accused the organisers of a large birdwatching fair of facilitating the sale of potentially unlawful holidays to consumers.


Aito claims dozens of operators


exhibiting at the British Birdwatch- ing Fair on Friday could be directly in breach of the Package Travel Regulations by not offering finan- cial protection or taking liability. The three-day fair, known as the ‘birder’s Glastonbury’, takes place in Rutland and is expected to attract thousands of visitors. About 400 exhibitors will attend, including around 80 non-EEA-based travel companies


promoting birdwatching holidays. Aito claims Trading Standards


and fair organisers, the Leicester- shire & Rutland Wildlife Trust, are failing to take meaningful action. The trust said it had outlined


to exhibitors their obligation to abide by package travel rules and had erected signs around the fair providing information to visitors. Aito looked at a sample of


exhibitors’ websites and found some were in breach of the PTRs, with most not holding an Atol licence. Aito director Noel Josephides


said: “The PTRs say very clearly that organisations targeting UK consumers have to comply. It says there has to be financial protection should they fail and that they should take full responsibility for the actions of their suppliers.


4 travelweekly.co.uk 16 August 2018 14/08/2018 19:09 “Of those we checked, there


was no mention of back-up should they fail, and they do not take any responsibility for anything that goes wrong – they’re breaking the law. People have no idea [they aren’t protected].” A statement from the


Leicestershire & Rutland Wildlife Trust said: “We provided information to all travel companies of their obligation and liability to UK consumers intending to purchase a package holiday. “We have taken steps to put up


notices, giving information to all visitors.” (See box, above) A spokesman for Rutland


Trading Standards said: “The organisers have been advised of the legislative requirements around package holidays and put compliance measures in place. All


a package holiday, either at the exhibition or afterwards with any of the travel companies exhibiting at the Birdfair exhibition, please check before you book that the company has adequate financial protection in the event of the company going under. Ensure you are safe in the knowledge that you have booked with a reputable company and any money that you have paid before departure is protected, and that if you have left for your holiday abroad that you will be returned to the UK without incurring any additional financial costs should the company fail. If you are unsure please get in touch with the Civil Aviation Authority (CAA) at uk-ptd-ccp@caa.co.uk.


exhibitors have been required to provide signed confirmation they understand these responsibilities. “Any potential breach of


trading standards by a business or commercial operator will be investigated by where that company is based.” But Josephides said it would be impossible for enforcement action to be carried out against companies not based in the UK. “Trading Standards should be standing there asking exhibitors what financial protection they have,” he said. “Why should we be burdened


with regulation, yet [the authorities] turn a blind eye to others that are not based here, when the law states they have to abide by the


same regulations [in the UK]?” › Comment, page 22


Edinburgh’s tax should not be a precedent


Story: Edinburgh council agrees tax on tourists This looks like a knee-jerk reaction to a combination of pressures: too little local authority funding from central government, a surfeit of tourists during the Festival and, above all, the runaway success of the unregulated ‘Airbnb’ market. The UK hospitality industry is already overtaxed. This should not be seen as a precedent for other cities.


PAUL SAWBRIDGE


TWEETS THIS WEEK


Westoe Travel @westoetravel How fantastic that Simon Cowell wore the Chloe and Liam Together Forever Trust wristband on tonight’s X Factor.


Cathie O’Dea @CathieodeaTC Just got a really exciting call – potentially a huge booking from a referred client.


Joel Brandon-Bravo @J_Brandon_Bravo This weekend we launched #SoloSeptember. An industry-wide initiative supported by @travelweekly to make finding the great deals for those wanting to travel alone easier.


“Airlines want to reinvent a GDS at the expense of distribution and of consumers. At the end of the day,


travellers will pay.”


MICHEL DE BLUST, secretary general, Ectaa › Business, page 110


PICTURE: SHUTTERSTOCK


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