Showcase Splendid Hospitality Group


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plendid is a privately owned, multi- divisional group of companies spanning limited service to luxury hotels, concept restaurants and bars, fast food outlets, residen- tial lettings and more.


It is a family-run business with its Family


Members at the heart of its success. The Splen- did Hospitality way forms the bedrock of how the group exists. Its purpose is clear – to cre- ate extraordinary experiences, positively impact lives, and improve every day. The centralised Splendid people team ensures these brand values are consistent across the group. It works closely with the Learning and Development Team to provide a range of bespoke training opportunities and wellness initiatives for all Family Members. The professional and life- style support at Splendid is committed, invigo- rating and stimulating as the group fast-tracks to becoming an employer of choice.


IGNITE Following successful application, Supervi- sors can join the seven-month Ignite training programme, a comprehensive introduction to leadership which includes classroom- based learning, a coach from the wider Splen- did Family and requires a final presentation by the participant.


INSPIRE


The 12-18 month Inspire programme is for middle Managers. Participants are assigned a mentor and achieve a level four hospitality management qualification.


Aspire | The Caterer


CASE STUDY


Leanne Cooke, Guest Relations and Front Office Manager, Hotel Indigo York Leanne discovered a passion for hospitality after


joining Splendid as a Receptionist at Holiday Inn Express, York East, in 2014. Today, she aspires to become an industry influencer and present TEDTalks on learning and development, largely thanks to the progressive opportunities at Splendid. She joined Hotel Indigo York in April


WELLNESS The Splendid People Team proactively promotes wellness and mental health awareness to encour- age all Family Members to achieve a healthy bal- ance in their lives. During Splendid Wellness Week, packs are sent to each hotel with postcards and posters recommending healthy eating, sim- ple exercise, meditation apps and money-saving websites and so on, to boost mental wellness. Wellness Week has inspired one Family Member to create a video to enhance the message and this year different hashtags were used for each day of the week – #mind, #move, #munch, #moment and #money – to increase awareness.


Contact https://careers.splendidhospitality.co.uk/jobs


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2017 as Assistant Guest Relations Manager and, in less than 18 months, she has been promoted twice, including to her current role of Guest Relations and Front Office Manager. Leanne has just completed the Splendid Hospitality Ignite training programme, which has developed her leadership skills, expanded her network of equally passionate aspiring leaders and provided her with sharp insight into the commercial side of the business. She feels exceptionally lucky knowing that she can speak to anyone in the Splendid Family for support. Leanne has just been accepted onto the


Inspire programme and relishes the prospect of being supported to progress even further.


www.thecaterer.com


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