Sales and Technical Advice for Lubricants
Dr. Bernd Lindstaedt, UNITI-Mineralöltechnologie GmbH
Many consumers, especially private owners of vehicles with combustion engines, prefer to leave all aspects of their vehicle lubrication to their service dealer or local garage. This is because most private users have very little knowledge of the technical aspects of lubrication and lubricants.
The best example of this, is that car owners believe that the most common indication of the quality of a lubricants remains the viscosity rating or SAE Grade. In reality this classification e.g. 5W-30, only demonstrates the viscosity of an engine lubricant which is designed to be used all year long! Nowadays there is no need to change from winter oil to summer oil! However only a minority of car owners truly understand that the SAE multi-grade engine oil classes that the producer of the car has approved, are already listed in the car owner’s manual.
Lubricants are used for many other things in the world than just cars; all moving components in households, industry and commercial areas, from the bicycle to the power station, require lubricants. Lubricant marketers understand the difficulty of there being almost no background information available for single applications and other types of lubricants. Product data sheets generally offer advertising statements, with minimal information about the product, and these technical data sheets often make little sense to ordinary people (e.g. Noack-Test). This is quite often
38 LUBE MAGAZINE NO.145 JUNE 2018
the problem with codes and abbreviations which are known only to experts. A typical example is: an engine oil with approval acc. to VW 504 507 and ACEA C5.
For most personnel working in retail companies who have their main business in heating oil and motor fuels, find that there is often no-one available to contact with detailed knowledge about lubricants. It is in this situation that a small, easy to understand dictionary for lubricants can provide some assistance.
The UNITI Mineralöltechnologie GmbH (a daughter company of UNITI the German association of midsized mineral oil companies) has realised that there is a need for technical support and has recently issued the “Lubricant and Mineral OiI ABC.” The new publication is significantly more comprehensive than the former
version. This booklet explains understandably the most important terms and abbreviations (in total around 830) about lubricants, fuels and applications in use with vehicles and industry. Additionally, valuable information about the raw materials that are in use to produce lubricants can also be found.
It is highly recommendable that this book should be part of the sales documentation for all staff working in the mineral oil business and it should therefore have a place on the desks of customer service departments too. Customers who use lubricants often Continued on page 40
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