Seven Gault&Millau toques for culinary top performance In 2004 Casinos Austria founded its catering subsidiary CAGAST with the aim of having a competence centre for culinary offers within the casino business. And the success of the concept speaks for itself. In 2014, the in-house brand "Cuisino – Genuss Events by Casinos Austria" was introduced, which today unites all 12 restaurants and bars. More than 400 employees generated overall sales of €17.07m in the past year. Moreover, Cuisino is the caterer for several thousands of event attendees each year.
With a total of seven Gault&Millau toques, Cuisino is a highly awarded catering brand in Austria: "Die Yacht" at Casino Velden delights its guests with two toques, the Cuisino restaurants in Vienna, Bregenz, Linz, Salzburg and newly also Graz have each been awarded with one toque. But not only restaurant critics, the guests as well appreciate the individual style of each cuisine team which is inspired by the products of the respective region.
In the anniversary year of Casinos Austria, there is also much to celebrate when it comes to certifications. As early as in January, the fundamental review (after initial certification in 2014) of the Responsible Gaming management systems according to the evaluation criteria of the European Casino Association regarding responsible gaming and advertising was completed successfully.
In May 2017, the quality management system according to ISO 9001:2015 as well as the data protection and privacy audit according to GoodPriv@cy were re-certified successfully. The review audits also included the information security management system ISO/IEX 27001:2013 as well as the Security Control Standard published by the World Lottery Association (WLA-SCS).
INTERNATIONAL GAMING OFFER Nine million times per year, the roulette ball is
spun at the Austrian casinos. During the past 50 years the trademark-phrase "rien ne va plus" has thus been spoken approximately 400 million times by the croupiers and croupières at Casinos Austria. French Roulette and Baccarat were the game classics in 1968 and have since been complemented and expanded by various other games over several decades. In 1970, Black Jack was gradually rolled-out in the casinos.
In 1979, Casino Baden offered the first slot games and in 1987 Casinos Austria established a revolutionary cross-venue progressive jackpot called "Austria Jackpot", which was a European first at the time. For the first time, it was possible to connect different venues for one single jackpot and thereby allow for much bigger winnings. Tis innovative solution yielded a great deal of recognition within the entire casino industry. Casinos Austria continued to further advance and improve its jackpot systems.
After the first Mystery jackpot in 1992 at Casino Velden, the Austria-wide, connected, PC-based Mega Austria Jackpot was presented in 1995. Since 2009, all 12 casinos have been offering the Mega Million Jackpot, with its base prize of €1m, which represents yet another chapter in the
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success story of attractive cross-venue jackpot systems.
Casinos Austria once more proved its expertise in the casino business with the development of a chip machine for automated chip recognition and sorting and the first card shuffle machine worldwide "Shuffle Star", which is able to permanently shuffle six decks of cards à 52 pieces without interruption of the game. Both products have been marketed successfully on the international market.
In 1990 – long before the American poker hype reached Europe – Casinos Austria hosted the first European Poker Championship. Today, the EPC is a must-attend in the tournament calendar of national and international poker experts and brings more than 1,000 fans of the game to Casino Velden each year, offering prize money in the total amount of €3m.
Te fact that guests appreciate new versions of games is shown by Black Jack varieties such as "Classic", "Vegas", "Party Black Jack" and "Black jack X-change", as well as Double Roulette. Macau Baccarat has developed into a crowd puller since its première at Casino Vienna in September 2015 and has been available at all casinos since 2016. For this game, unique tables
have been designed and custom-made especially for players of the game.
Be it Halo Roulette, in which the colour of the roulette wheel constantly changes, or Party Black Jack – especially guests going out on weekends are drawn to entertaining game varieties. Casinos Austria also offers seasonal games. At the "Hahnenkamm" weekend, the roulette version "Streif Game" at Casino Kitzbühel attracts casino guests as well as ski stars. It is a unique opportunity for anybody, to be a winner at the notorious ski racing course "Streif". For this purpose, the world-famous racing course was transferred to the roulette table.
In the field of slot machine gaming, Casinos Austria entered a new era in 2017. Te connection to the federal computing centre was taken as an opportunity to completely renew Casinos Austria's slot machine inventory. More than 1,000 new machines were activated this year. Machines built by 11 different manufacturers guarantee a broad-based gaming mix. Wide displays with HD resolution, interactive touch screens and 3D graphics for new games and re-published classics alike make for exciting entertainment, just like the recent revival of the vintage slot machine.
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