FEATURE
WHERE’S THE VALUE?
Tomorrow’s FM sat down with Dan Teare, Healthcare Sector Director at mpro5, to discuss all things IoT.
The world of IoT is a fast paced one, the range of sensors available is becoming limitless and the cost of them is falling drastically. The trap people are falling into is that there is no platform behind ‘all’ the sensors enabling the aggregation of the data.
If you can use a digital platform that is agnostic to the sensor providers (like mpro5), to generate tasks based on multiple sensor feeds, you start to realise the true value of IoT. For example, if you are monitoring room usage with a PIR (person in room) sensor, and you know the room is empty, but your window sensors are telling you they are open, and your BIM (Building Information Model) is telling you the heating is on. You need to be sending an onsite team member to check there is a very good reason for this.
With an agnostic sensor platform aggregating all of your sensor data, the retrofitting of sensors is a much more feasible proposition, and you will still be able to add value from the existing sensors you have deployed. Many of our clients had a range of existing sensors deployed before they came to us, they were left looking at lots of different dashboards from lots of different providers thinking ‘so what’. A Platform that connects the sensor world with the real world and generates actions, not just alerts or notifications, brings IoT into a tangible reality.
Q
: What are the most compelling use cases for IoT in FM?
Keeping it simple always pays dividends. In soft services simply moving from a daily core clean with two spot cleans
40 | TOMORROW’S FM
on toilets – to a dynamic use-based system utilising washroom door sensors to tell you when a toilet needs a spot check – everywhere I have deployed this it has realised at least a 33% saving on wage costs after paying for itself. Interestingly there has always been an uptick in audit standards as well (because when the teams aren’t cleaning the washrooms, you can use an intelligent platform to target the lowest scoring areas to improve standards where you really need it.
In hard FM, the use cases and value are endless; you need to make sure only your imagination gets in your way and not your IoT data platform. The best way to realise value is to come up with a unique way of using sensors to differentiate yourself from your competitors, not only will this save you money – but it will win you business. I have a client who retro fitted sensors onto lifts as part of their first site visit, now he is on his way to fix the lift and telling his clients when they are out of service in unmanned building, before the tenants.
Q: How can IoT help with auditing? The audit is really opinion based, IoT sensors can be
used to complete the picture – let’s take cleaning because we all understand that. Why did a room this week score five out of 10 and last week it was 10 out of 10? The IoT sensor could tell us it was used twice last week but this week it had been used 18 times. If you had a dynamic cleaning solution, you may have only cleaned it once last week and eight times this week.
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