EDITOR’S VOICE EDITOR’S VOICE
Editorial Editor Ryan Lloyd
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Advertising Account Director Clare Gapp
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Production Production Director Hannah Wilkinson
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Production Manager Daniel Etheridge
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Designer Hao Nguyen
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CEO Mark Hanson
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Hello and welcome to the July issue of Tomorrow’s FM.
Since the launch of ChatGPT by OpenAI in late November 2022, the rapid proliferation of artificial intelligence (AI) tools, platforms, and applications has been nothing short of extraordinary. Even the most vocal advocates of AI adoption have been surprised by the speed and scale at which these technologies are being embraced across industries. From automating routine tasks to enhancing decision-making through predictive analytics, AI is reshaping how businesses operate.
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In the facilities management industry, this transformation is especially significant. AI-driven solutions are revolutionising everything from energy optimisation and smart building systems to predictive maintenance and workforce scheduling. As AI continues to evolve, its integration into facilities management is not just a trend, it's becoming a critical component of efficient, data-driven operations. In this issue of Tomorrow’s FM, we take a deep-dive into this area in our Technology, AI & Robotics feature, with experts detailing, not just the advancements AI has made in their fields, but also how technology in general is reshaping the facilities management industry.
As part of our Design & Interiors feature, we sat down with Tsubi Choy, Head of Property Development at Canvas Offices, to discuss the vision, challenges, and innovations behind the company’s latest transformation, the makeover of 175 High Holborn in London. This spotlight also features Becky Turner, Workplace Psychologist at Claremont, looking at six practical ways facilities professionals can make better use of workplace surfaces to support neurodiversity and achieve inclusion in the workplace.
We also take a deep dive into Flooring, with contributions from Bona and Forbo. Meanwhile, Pinnacle and Tork manufacturer Essity, head up our Leisure & Retail Facilities feature.
Enjoy the read
Ryan Lloyd, Editor
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