ASK THE EXPERT


License To Clean Q :


T raining and dev elopment in the cleaning industry is


of great importance, b ut how do I know that my staff are getting the best education possible


cleaning operativ es, regardless of whether they are part of an in-house team, or employed b y an outside contractor loor maintenance is a particularly specialist skill, and the b est training programmes will teach people to use euipment in the most ef cient, productive and safest ay possible


A :


F loor cleaning machine manufacturers hav e a b ig role to play in this – as clients now fully ex pect them to b e partners rather than mere vendors n the st century cleaning sector, it’s not enough simply to sell the machines and walk away; distrib utors who want to dev elop and maintain their customer b ase need to prov e that they are ‘ in it for the long run’ – prov iding initial and on-going support in the form of equipment training is an excellent ay to do this


T raining and education not only


b oost health and safety, and enab le the highest standards of cleanliness and hygiene to b e achiev ed, b ut also help to control costs as machines are used more ef ciently ood


b attery maintenance, storage facilities and care, as well as the correct dosage of chemicals, all play a part in getting the most out of your machine eaching operatives


60


E ducation, training and product knoledge are crucial for fl oor


ab out these issues is important, and a regular training schedule enab les them to stay up to date on the latest developments and trends in fl oor cleaning technology


Developing Floorcare Skills


T he hands-on approach, with plenty of practical demonstrations, is one of the b est ways to train cleaning operatives on fl oor maintenance, and its best to take this in stages he  rst step is to emphasise the importance of effective fl oorcare  including the contrib ution it makes to health and well-b eing, infection control, and the safety of anyone using the facilities in uestion nce these fundamental points hav e b een estab lished it will


b e time to mov e on to the procedures themselv es – from simple v acuuming through to more complicated tasks, such as how to strip, clean and re nish hard fl oors


A ny training should also address out-dated fl oorcare methods, hich hav e ceased to b e effectiv e b ut may have become a habit loor surfacing materials, and the machines that clean and maintain them, hav e not stood still in terms of their design and dev elopment, so this means that cleaning methods need to adapt and improve too  the ay fl oorcare is performed today is not necessarily the ay it as done  or  years ago


A ccredited b odies can also contrib ute to training and development he British I nstitute of Cleaning S cience


To get the best out of your floor cleaning machines, it’s essential that operatives are fully trained in operating and maintaining them, as Natalie Dowse, Marketing and Product Manager for Truvox International Limited, explains.


( BI CS c) is one of the b est-known prov iders of education and training to the UK cleaning sector, and one of its most popular products is the Cleaning rofessionals Skills Suite SS


I t cov ers a wide range of cleaning skills and issues, including many units dedicated to fl oorcare such as


• S uction cleaning of hard or soft fl oor coverings


• A uto scrub b er drying • Buf ng hard fl oors • Cylindrical b rush machines • Carpet ex traction cleaning • Machine sweeping


T he Regional A ccount Managers at T ruv ox ob tained their BI CS c P ractitioners L icences through


D elia Cannings, a registered BI CS c trainer t allos the team to train in a professional and safe manner, which gives customers the con dence to use the euipment correctly So, whether you prefer your learning online or face-to-face, search for the machine manufacturer that can deliv er the total support package for the greatest success


www.truvox .com


If you have a question for the expert, please email: caroline@opusbm.co.uk Your question could be featured in the next issue of Tomorrow's Cleaning.


www.tomorrowscleaning.com


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