“COVID-19 has resulted in a huge demand for more regular deep cleans and
fogging, increased touchpoint cleaning in offices and
public settings, and different working patterns to adhere to social distancing.”
the car when they could be engaging with more customers virtually and implementing the highest standards of service for them. Their days will become full of conversations and problem-solving, rather than traffic jams and service stations. I’m sure everyone can see the benefit in that.
Adaptability
I believe one of our strengths as a business is having the ability to constantly adapt to meet our clients’ needs, and this has become invaluable in recent months.
As a cleaning services provider, we have always been focused on delivering the highest quality, most hygienic solution for each environment we work in. COVID-19 has resulted in a huge demand for more regular deep cleans and fogging, increased touchpoint cleaning in offices and public settings, and different working patterns to adhere to social distancing. Ensuring teams have up-to-date training and the right equipment to work in such environments, has become increasingly important and will continue to be vital as we move forwards.
We have also expanded our range of products and services in direct response to the ‘working safely during coronavirus’ guidelines. We very quickly formulated our COVID-19 product catalogue to support customers in their transition from lockdown. From our ‘Back to Work’ packs, which include everything an employee needs to keep their workstation hygienic, to desk guards, social distancing floor stickers and antibacterial door handle covers, we have adapted rapidly to ensure we have the right items for the right phase of lockdown.
Our thermal cameras and touch-free temperature screening services, developed in partnership with our sister company, Trigion, have also been incredibly popular with returning businesses. These can help detect early symptoms of COVID-19, protect the workforce, and improve operational
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continuity. I imagine this level of monitoring will become standard practice as we continue to live alongside the virus, until a successful vaccine is found.
During these challenging times, having the ability to adapt is key to survival. The cleaning sector must look beyond its traditional role, listen to customers’ needs and provide a tailored solution that exceeds expectations. In doing so, they will continue to prove their worth and become an invaluable extension of a clients’ operations.
Environment
The final gain that I am keen we uphold is the impact on our environment. One major positive to come out of this difficult time is the reduction in pollution levels. Since the start of lockdown, London experienced an almost 60% reduction in air pollution, and a similar pattern has emerged across the globe, with many countries reporting lower emissions in recent months.
In my opinion, we have never had a better chance of improving our planet’s health. As the world has paused due to the COVID-19 crisis, so has the deterioration of our environment. But as we edge out of lockdown, we must continue to build on our environmental achievements.
From less travel pollution thanks to video calls, to a greater commitment to reducing carbon emissions, we can all play our part.
The new normal
I believe we should always look for the positives in every situation, and whilst we can’t ignore the sadness that this pandemic has brought, we can learn from the changes it has enforced and use them to shape a brighter future, for our society, our economy, and our environment.
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