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TERMINAL 3 ADDED TO HEATHROW


CONTRACT ISS has announced that they have secured an extension to its contract with Heathrow to provide soft services to Terminal 2 and Terminal 4 until December 2022.


SOFTWARE CUTS CLEANING TIME


ISS has provided maintenance, cleaning, waste management, recycling and pest control services across both terminals since 2013.


The ISS team of over 300 will continue to provide a service which focuses on the passenger experience, working in partnership with Heathrow. Achievements of the team have included working with retailers to increase the recycling ratio by a further 11%, trialling new equipment and innovations, improving Health and Safety scoring by over 40% and exceeding targets in audits; all culminating in Heathrow winning the Loo of the Year Award in 2017 and being nominated for a Platinum Award.


In addition, ISS has now secured Terminal 3 with the same scope of works. 189 employees have transferred across to us from the former provider and the contract is for a 15 month period. Great teamwork was shown by ISS and Heathrow to agree and mobilise Terminal 3 in just two weeks for the start of the contract on 1 February.


James Reynolds, Managing Director, ISS Transport Sector, commented: “Our partnership with Heathrow is very important to us and we are committed


www.tomorrowscleaning.com


BY A FIFTH Essity has released a White Paper that claims that facility managers ‘connecting’ buildings using Tork EasyCube can lead to a reduction in cleaning hours, cleaning rounds, and improve cleaning quality.


Entitled ‘How data-driven cleaning transforms the cleaning industry’, the White Paper documented results recorded at the premises of three EasyCube customers, measured before and after the system was implemented, revealing that 20% of cleaning hours may be cut by 20% with the aid of the facility software.


Tork EasyCube uses sensors to  This data is then translated into real- time information about cleaning needs, allowing facility managers and cleaning  exactly what is needed where – even in 


Tork EasyCube is currently in use in more than 100 facilities worldwide including amusement parks, shopping 


to supporting the client to provide a fantastic experience for employees and travellers alike. It is testament to the hard work and positive attitude of the dedicated team onsite led by David Nash our Aviation Services Director,


Studies also concluded that 24% fewer cleaning rounds were required when using EasyCube and cleaning quality could be improved, based on results from two customers over a 158-day period measured both before and after implementation.


The studies also show that with traditional cleaning, around 89% of dispenser checks are unnecessary. And they revealed that washroom dispensers remain fully replenished 99% of the time when using Tork EasyCube.


Anna Königson Koopmans, European Marketing Manager for Tork Solutions, said: “Access to real-time data is a paradigm shift in the cleaning industry – one that makes it possible to work in completely new and smarter ways. Our new White Paper allows us to prove its value.


“Studies we have carried out at customers’ premises highlight the measurable impact of Tork EasyCube which shows double-digit effects on  and quality of cleaning.”


To read the report, click here. www.tork.co.uk


(http://www.tork.co.uk/tecinterclean)


along with an eagerness of every team member to strive for continuous improvement in all areas, that the contract has been extended and that ISS now covers Terminals 1, 2, 3 and 4.”


www.issworld.com WHAT’S NEW? | 15


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