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Making the sustainable switch


In this Case Study, Toucan Eco helps The Restaurant Group gain the highest sustainable restaurant rating.


A focus on sustainability


The Restaurant Group (TRG) is one of the UK’s biggest hospitality groups with a portfolio of over 400 restaurants and pubs, including well known brands in the casual dining market such as Wagamama, Frankie & Benny’s, Chiquito, and Brunning & Price. The Group also operates a multi- brand concessions business which trades in over 45 outlets across 30 brands, principally in UK airports.


TRG is committed to operating responsibly. This includes sustainable and ethical sourcing of food ingredients, and reducing its energy consumption and carbon emissions, water usage, and waste. TRG has been a part of the Sustainable Restaurant Association’s (SRA) Food Made Good programme since 2014. It also boasts 3-stars (the highest available) in the Food Made Good Sustainability Rating, recognised globally as the industry standard for measuring sustainability in hospitality and foodservice.


In the summer of 2020, Duncan Goodwin, Head of Risk and Compliance at TRG, was looking for a cleaning solution that sanitises surfaces quickly and effectively, without damaging furniture finishes.


Duncan explained: “Hygiene and surface care was very much the driver for our search for a new cleaning system. Having investigated it thoroughly and after carrying out assessments into its suitability, as well as putting Toucan Eco through our own trials, it became apparent that it has unique environmental benefits too.”


In spring 2021, TRG began the rollout of Toucan Eco Worktop 1-litre models across 210 sites, comprising 80


48 | LEISURE AND HOSPITALITY pubs and 130 leisure facilities.


Duncan continued: “In 2021, as a result of using the Toucan Eco system, the Group saved 2.7 tonnes of plastic packaging and 35,000 tonnes of chemical distribution. That’s where the environmental benefits of using the system are hugely significant for our business.


“These figures also don’t take into account that during this period we were using up existing stock of cleaning supplies, so we forecast even bigger savings going forward.”


Plastic savings are made as chemical cleaners are commonly supplied in single-use plastic bottles, with concentrate containers made from virgin plastic. Many of these can’t be recycled as they contain toxic ingredients. With approximately only 30% of all plastic being recycled in the UK, according to the British Plastics Initiative, the majority will still end up in landfill.


About Toucan Eco


The Toucan Eco system electrolyses a combination of tap water and normal salt to create a powerful, food safe, and eco-friendly disinfectant cleaner that kills up to 99.999% of germs, including Coronavirus. It’s a low carbon technology that replaces over 80% of synthetic cleaning chemicals, reduces plastic waste, energy, water usage, and transportation. Once installed, the solution is virtually free to make.


By switching to Toucan Eco, for every typical 1L plastic bottle you’re saving over 2L of water, four million joules of energy, and a quarter of a litre of oil. For every ton of plastic, you’re saving about three tonnes of CO2.


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