Contents


Cover Story 12CAFM Spring roadshows announced


Qube Global Software will be running a series of morning roadshows across the UK, demonstrating how their CAFM software can help you deliver efficiencies, cost savings and improved service for your company.


News


6This just in... Regulars


4 14 FM Focus The latest industry news.


CAFM & IT 32Mobile data capture Edward Belgeonne, CEO & Founder of Destiny Wireless Ltd, explore the technology. 36Keep calm and de-stress Lighting 43Recycle Buildings Editor’s Voice The latest products and services in the facilities management sector.


52Ten Questions with... Features


28Facilities Show 2012 Lynn Webster, Director of LWC Ltd., answers our monthly 10 questions. A new health centre has been


constructed using a highly sustainable recycled modular building.


Energy Management


46Your biggest fan 48Betting on Daikin


A look ahead to the biggest ever


Facilities Show as it prepares to offer increased CPD opportunities.


Customer Services & Telecommunications


20Client for life your clients. 26Technology is calling… Martin Scovell, CEO of MatsSoft Ltd,


explains how technology is answering the call for better customer service.


Peldon Rose explain how to retain Ebm-papst looks into maximising the energy efficient of fan coil units. How Daikin’s products have almost halved energy consumption at a betting office.


Mailroom & Document Management


56Stay competitive Outsourcing document capture can not


only bring internal business efficiencies but add value to the customer offering for facility management providers, says Capital Capture Managing Director, Mark Kirpalani.


Half of business are currently without


a stress management policy. Are you one of them?


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