SELECT MEMBER FEATURES
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administration and it just took off from day one. We’re in our second year but it’s probably year fi ve of our business plan. “We have a family atmosphere which is really important to me. My dad worked for an American company and they were really good at not just looking after their employees, but also their families. That’s part of our ethos too.”
Chance for change Panacea works across three main areas: data and fi bre, aid call and warden call systems, and fi re and security. The team carry out projects all over Scotland at sites including schools, recycling plants and medical facilities, and are also involved in the roll-out of the 5G network in Aberdeen and Perth. Like many businesses, Panacea was forced to reassess how it worked when the pandemic hit. The company used it as an opportunity to examine their next steps – including joining SELECT. Billy said: “You can never prepare for something like COVID and we were lucky that some of the contracts we were on were either classed as essential or main infrastructure. “It allowed us to look at where we
were going as a business and what areas we could tighten up in, and allowed us to get a lot of processes put in place. We got our BAFE accreditation, our SSAIB accreditation for fi re and security, and we also did our SELECT membership. “Although we’re not an electrical company, it’s important that we have 18th Edition sparks on our books. It gives the client confi dence that we have the ability to meet and maintain the standards set by SELECT. “It also gives us access to ongoing training we can use to keep everyone up to date with regulations and best practice. For us, being involved with SELECT was a no-brainer.”
Delivering the best The fi rst lockdown coincided with a major project for Panacea – installing the data infrastructure for the new neonatal intensive care ward at Ninewells Hospital.
Suddenly the team were forced to rapidly adjust to the health and
18 CABLEtalk JUNE/JULY 2021
Panacea Operations Manager Brian Christie with Billy
safety demands of the new COVID restrictions, as well as the psychological toll of working so close to where people were losing their lives from the virus. For Billy, it was a project with even more emotional signifi cance, after suff ering his own family tragedy at the same hospital department. His personal experience made him determined to deliver the very best for other families facing the same anguish. He said: “That job was close to my heart because I had lost my son there ten years earlier. It brought a lot of hard memories back. “It made it even more important for us to deliver
QUICK FACTS
something and deliver it well. The facilities we had when we lost our son were good at the time, but having seen the new ward, I know how fantastic they are now. When families are going through the hardest time, they’ll have a few home-from-home comforts. “When you have a child
Panacea Security BASED: Dundee and Livingston PHONE: 01382 339913 WEB: panaceasecurity.
co.uk
who’s ill, you don’t think of anything other than what’s happening in your bubble. But we’re not the only people to have suff ered that. There’s more than just me and my wife who went through that and that’s what spurred us on to deliver a service that was second to none. “We do our best for every project but this has special
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