INBUSINESS CONTENTS inbusiness DECEMBER 2020/JANUARY 2021 8 POLICY MATTERS 5 17


6 7 8


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The latest views from policy executive Christopher Jones


BUSINESS REPORT


Chamber welcomes trio of new staff BCC director general to step down Alliance formed during pandemic


Are you happy with your business touchpoints?


12 Architects win place on framework 14 How to safely get back to work 15 Hospice to hold popular event virtually 17 Reusable nappy firm launches new range 18 Training with a competitive edge


GOING GLOBAL


19 Delivering chamber customs ISSUE SPOTLIGHT


20 LOGISTICS, FREIGHT & TRANSPORTATION Firm celebrates silver anniversary


22 RECRUITMENT & HR Recruitment firm completes charity swim


TALKING BUSINESS 24


24 BHIB Insurance Brokers TRAINING & EVENTS


26 The latest comprehensive list of training courses and Chamber events


MEMBER ZONE


29 Car park panto is coming to town 30 Member Profile: Dawn Girardi, Pegasus 31


The power of good customer care


33 Supporting future business leaders 34 New members, plus member benefits


26 29


The February/March 21 issue of inbusiness will include features on: Legal Services, Apprenticeships & Skills, Business Crime & Protection The deadline for editorial submissions is: 8 January


DECEMBER 2020/JANUARY 2021 inbusiness 3


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